Supervisor M&R

For our Equipment department in Area Benelux, we are looking for a Supervisor Maintenance & Repair (M&R) who combines technical knowledge with strong leadership and a continuous improvement mindset.

In this role, you will play an important part in ensuring that our container equipment is inspected, maintained and repaired according to Hapag-Lloyd standards and in a cost-efficient way.

You will be responsible for the day-to-day management of the M&R team and act as the link between the team, the Senior Manager Equipment, internal departments and external partners.

Are you a hands-on leader who can set priorities, improve processes and keep a strong focus on quality and costs? Then this could be the right opportunity for you.

• Coordinate and oversee the daily activities, priorities and workload of the M&R team.
• Lead, coach and support team members, providing input for performance and development discussions.
• Ensure inspections, repairs, estimates and claims are handled correctly and according to Hapag-Lloyd standards.
• Monitor repair costs, invoices and off-hire estimates, identifying opportunities for cost reduction and cost avoidance.
• Monitor the quality and performance of depots, terminals and other service providers.
• Identify bottlenecks and implement process improvements to increase efficiency, quality and transparency.
• Report on operational performance, repair costs and relevant issues.
• Work closely with internal departments and external partners, acting as the main escalation point for M&R-related matters.

• You have natural leadership skills and are able to coach and motivate others.
• You have strong organizational and planning skills.
• You are decisive and able to perform well under pressure.
• You work accurately and pay attention to detail.
• You communicate clearly in Dutch and English.
• You have a hands-on, proactive and solution-oriented approach.
• You are confident, accountable and take ownership.
• You are customer-focused, flexible and results-oriented.
• You are a strong team player and work effectively with internal and external stakeholders.
• Technical knowledge of container Maintenance & Repair is highly preferred.