Supplier Digital Collaboration Manager

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION
The Supplier Digital Collaboration Manager is responsible for driving and optimizing digital integration, communication, and collaborative processes between the organization and its external supplier network. The main mission of this role is to design, implement, and lead digital collaboration solutions (e.g., vendor portals, electronic data interchange (EDI), supplier performance tools, collaborative planning tools) to improve end-to-end supply chain visibility, efficiency, and data accuracy.

HOW WILL YOU MAKE AN IMPACT?
Digital strategy, product development & roadmap execution

• Supplier digital collaboration: Define and execute the roadmap for digitalizing supplier interactions related to procurement processes, including purchase orders, order confirmations and advance shipping notices.
• Traceability & compliance initiatives: Lead projects related to traceability, regulatory compliance, data governance and security across supplier processes and digital interfaces.
• Supply chain collaboration product: Continue the deployment and adoption of the supply chain collaboration product across internal teams and supplier networks.
• Source & Buy products: Support and contribute to the design, development and continuous improvement of Source and Buy digital products, in close collaboration with Business, Procurement and IT teams.

Process simplification & operational excellence

• Lead simplification initiatives relating to supplier data, supplier ticket management, documentation and support processes.
• Identify operational bottlenecks and implement scalable digital solutions to streamline procurement and supply chain activities.
• Establish dashboards and KPIs to monitor adoption, data compliance, supplier performance and operational efficiency.
• Gather user and supplier feedback to continuously enhance products, tools and processes.

Supplier enablement & community management

• Lead supplier onboarding and adoption programmes for digital collaboration solutions.
• Develop training materials, user guides and documentation, and provide training during digital transitions.
• Contribute to supplier support activities and help resolve operational issues related to digital collaboration solutions.
• Animate the supplier collaboration community and foster engagement among internal and external stakeholders.
• Act as the interface between Purchasing, Supply Chain Operations, IT/Digital teams, business product teams and suppliers.

Team coordination & development

• Supervise and support the team’s intern by setting priorities, monitoring progress and providing regular guidance and feedback.
• Promote knowledge sharing, documentation quality and collaborative working practices within the team.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Bachelor’s or Master’s degree in Supply Chain Management, Business Administration, Information Systems, or a related field.
• 5-7 years of experience in supply chain, procurement, supplier management, or digital transformation projects within an international environment.
• Strong knowledge of supply chain & procurement processes (Procure-to-Pay, Supplier Relationship Management).
• Familiarity with ERP systems (e.g., SAP), supplier portals, EDI standards, and digital collaboration tools.
• Proficiency in project management methodologies (Agile / Waterfall) and change management practices.
• Data analytics capabilities (Power BI, Excel, or analytical dashboards).
• Excellent communication and relationship-building skills across all levels of internal and external organizations.
• Strong analytical mindset with the ability to translate business needs into technical/digital requirements.
• Proven capability to influence, drive adoption, and mentor external partners through operational changes.
• Fluent in English and French
• Occasional business trips

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

- We value collegiality, empathy, curiosity, courage, humility, and integrity.

- We care for the world we live in.

YOUR JOURNEY WITH US

If your application is selected, our Talent Acquisition Partner will reach out shortly for an introductory call.

As part of the interview process, we always ensure complete insight and transparency, namely, you will have the chance to meet people who will be crucial to your future success in the role.

#Richemont #WeCraftTheFuture

Access our world of opportunities

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.​