Support Engineer Intern (Remote, anywhere)

This position is for students currently enrolled in an engineering program in the United States.

Pasilobus, Inc. is a software company based in Seattle, WA that focuses solely on e-commerce technology. The company's mission is to empower entrepreneurs and developers all around the world by providing innovative e-commerce tools and platforms.

You will be responsible for responding to client enquiries and offering assistance with Pasilobus applications if you are hired as a support engineer.

Job Responsibilities:

• Understanding the company's whole concept, which includes the brand, customer, product goals, and all other areas of service.
• Rotating across our areas of responsibility and contributing ideas to help the company develop and improve.
• Engaging with consumers or clients and, if necessary, offering service and/or sales
• Making recommendations to management on how to improve customer service and internal operations.
• Learning and mastery of internal software systems.

Work Hours:

You are expected to contribute between 5-10 hours per week.

Qualifications / Skills:

• Engineering background and education related to Computer Science and Software Development
• Having well-written communication skills through communication channels such as email and Slack
• Keeping the track of the tasks assigned
• Being on time to complete the assigned tasks
• Professionalism
• Customer focus
• Confidentiality
• Transparency

Bonus:

• Remote work experience
• Website development experience with Shopify