Supported Employment Lead

The Arc of Southside is seeking a motivated and experienced Supported Employment Lead to oversee our Supported Employment Program and help individuals with intellectual and developmental disabilities pursue meaningful, competitive employment in their communities.

The Supported Employment Lead provides leadership and day-to-day oversight of the program while supporting our commitment to person-centered services, inclusion, independence, and the belief that employment should be the first and appropriate option explored for working-age adults regardless of level of ability.

This position serves as the primary point of contact for Job Coaches and employment-related activities and works closely with individuals, staff, families, employers, the Department for Aging and Rehabilitative Services (DARS), and other community partners.

Key Responsibilities

• Oversee the day-to-day operation and quality of the Supported Employment Program
• Supervise, schedule, train, develop, and evaluate Supported Employment staff
• Ensure services are delivered in accordance with Individual Support Plans and applicable requirements of the Virginia Department of Behavioral Health and Developmental Services (DBHDS), Department for Aging and Rehabilitative Services (DARS), and Department of Medical Assistance Services (DMAS)
• Manage Supported Employment billing processes and multiple funding streams
• Participate in the intake and job discovery process with individuals entering services
• Help individuals identify their strengths, interests, employment goals, support needs, and ideal working conditions
• Support individuals with job searches, applications, résumés, interviews, workplace preparation, and employment-related needs
• Provide and coordinate job coaching and workplace training with the goal of increasing independence
• Develop and strengthen natural workplace relationships and supports
• Identify and assist with workplace accommodations when needed
• Build and maintain relationships with local employers and community organizations
• Support employers in understanding accommodations and strategies that help employees succeed
• Maintain positive working relationships with DARS Counselors and other funding and regulatory partners
• Partner with individuals and their support teams to develop respectful, person-centered strategies that promote success and independence
• Complete required documentation and maintain compliance with program requirements
• Provide direct employment support when necessary to ensure continuity of services

Qualifications

• High school diploma required; BA/BS in a Human Services field preferred
• Experience working with adults with intellectual and developmental disabilities preferred
• Previous management, leadership, or supervisory experience preferred
• Commitment to inclusion and person-centered support
• Strong communication, relationship-building, organizational, and leadership skills
• Ability to work independently and as part of a team
• Comfortable working in a variety of employment and community settings
• Ability to use computers, Microsoft Office, email, cloud-based platforms, and smartphone technology
• Valid driver's license and good driving record required
• Willingness to travel between worksites and use a personal vehicle in the performance of job duties as needed
• Ability to work varied hours based on the employment schedules and support needs of individuals served
  

What We Are Looking For

The ideal candidate believes that people with disabilities should have meaningful opportunities to work, contribute, make choices, build relationships, and participate fully in their communities. We are looking for a leader who can support and develop staff while keeping the goals, preferences, strengths, dignity, and independence of the individuals we serve at the center of the program.

Employment Status: Exempt
Reports To: Director of Community Services
Starting Pay: $43,995 - $52,000
Benefits: Medical, dental, vision, life insurance, retirement plan, EAP, and other eligible benefits
Additional Perks: Paid time off, tuition assistance, professional development, and mileage reimbursement

If you are passionate about helping individuals achieve meaningful employment and want to lead a team committed to person-centered support and community inclusion, we encourage you to apply!