Supporter Services Administrator

• Hybrid – Swindon-based with some flexibility to work from home
• Full time (37.5 hours per week), 18-month fixed-term contract
• Salary: £26,230 per annum

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

Join our team at Bible Society as a Supporter Services Administrator and be a key player in delivering quality supporter experiences.

In this role, you’ll ensure our supporters, volunteers and staff receive timely and effective support. You’ll play a crucial part in maintaining our database and processing supporter donations, including Direct Debits, Standing Orders and bank payment files, with the utmost accuracy and adherence to GDPR policies.

Your main responsibilities include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports. You’ll also process Gift Aid declarations and claims, handle Direct Debits, Standing Orders and other payments, and maintain subscription schemes. Additionally, you’ll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism.

This is a fantastic opportunity for someone who is detail-oriented, proactive and passionate about delivering excellent service.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.

For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences and motivations in your own words.

Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

View the full job description and apply via Bible Society's website: https://cstu.io/79a52c

Application deadline: Sunday 1 November