Surety Operations Specialist

Summary Under the direction of the Vice President of Surety Operations; provide superior service in expanding and maintaining the Surety Department client base; support the entire team regarding renewals, licensing, file maintenance, and all other operational or administrative duties; provide support for the Vice President of Surety Operations as directed. Essential Duties and Responsibilities Learn the basics of the Surety Department Manage Surety Bond Renewals Communicate with clients on upcoming renewals Licensing and Appointments Maintain a list of department licenses Work with Sureties on new appointments Maintain/Update powers of attorney Assist Account Managers and Underwriting Consultants Respond to client and carrier requests and miscellaneous correspondence Research Agency resources to obtain information requested by clients Develop relationships with clients and surety representatives Obtain and maintain Property and Casualty Insurance License Maintain and manage administrative operations for Surety Department optimization Surety file maintenance Renew department memberships Manage team calendar for all events and networking opportunities Set up and verify new eBonds users, ensuring accuracy across all platforms Participate in various tasks assisting the Director of Surety Operations Certificates/Licenses/Education: Property & Casualty Insurance License Preferred Bachelor’s Degree Preferred Required Skills/Abilities To perform the job successfully, an individual should demonstrate the following skills and abilities: Communication: ability to convey information clearly and effectively to clients, teammates, and leadership, both orally and in writing Risk Management: ability to identify, assess, and manage risks in a strategic and timely manner to minimize negative outcomes Accountability: ability to take responsibility for both actions and outcomes, personally and professionally Resilience: ability to cope with and navigate setbacks and maintain performance under pressure; ability to adapt to organizational changes Teamwork: ability to collaborate with both internal teammates and external clients achieve a common goal Technology: general knowledge of basic computer applications and software with the ability to quickly learn new technology as needed; applicants and software include but are not limited to Microsoft Office Suite and Adobe Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA), to enable them to perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and speak or hear. The employee must occasionally lift and/or move up to 10 pounds. Some positions may require the ability to drive a vehicle. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. Work Environment: Seubert believes in a work-life alignment. Understanding the importance of balance between professional and personal lives, our policies advocate for a health work-life alignment that allows employees to achieve success. Dependent on position, our employees are offered a hybrid schedule with three (3) days in-office and two (2) days remote with the understanding that this privilege may change at any time. Reasonable accommodations may be made for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA), to enable them to perform the essential functions of the job.