SVP – Insurance Mid Markets

SVP Growth Office and Mid-Market Leader, Insurance

1. Growth Office Experience: Proven experience in managing all aspects of Growth Office management, including:
   1. Driving, governance, and reporting/analysis of pipeline to ensure meeting of growth targets, and pipeline quality,
   2. Management of growth office-related KPIs, such as origination, wins, balanced fishnets, pipeline adequacy, revenue projections, leakage, and velocity of opportunities.
2. Insurance Client Relationship & Commercial Management:
   1. Strong experience in senior-level relationship management, consulting-led sales, solution development, commercial negotiations, contracting, and delivery engagement.
3. Experience & Understanding of Different Growth Channels:
   1. Marketing & Demand Generation for Insurance: Understanding and experience of Insurance lead generation, and scalable go-to-market strategies to expand market reach, build a diversified pipeline, and accelerate new logo acquisition across mid-market insurers.
   2. Ecosystem & Network-Led Growth: Ability to leverage advisor/analyst relationships, strategic partnerships, and channel ecosystems to position EXL as a leader in clients’ minds, originate opportunities, and access a broad spectrum of insurance clients and prospects.
4. Account / Portfolio Management
   • Manage and develop key client relationships, ensuring high levels of satisfaction.
   • Collaborate with digital analytics teams to enhance our service offerings and client insights.
   • Identify new business opportunities and develop strategies to expand our client base.
   • Ensure effective communication and alignment between internal teams and clients.
   • Monitor industry trends and market dynamics to stay ahead of the competition.
   • Develop and implement account management processes and best practices.
   • Conduct regular performance reviews and provide feedback to the account management team.
   • Represent the company at industry events and conferences, building our network and presence.

Bachelor's Degree in relevant field with 20 + years of relevant experience