System Administrator, Enterprise Asset Management, Maximo

As a Systems Administrator, Enterprise Asset Management, Maximo you will administer the Facilities Computerized Maintenance Management System (CMMS) work order process, keeping maintenance requests moving from intake to completion. The position coordinates work requests with supervisors, maintenance coordinators, team leads, engineers, project managers, and internal customers to support both day-to-day operations and larger projects.

Why this role matters:

A comprehensive Enterprise Asset Management System is critical for our business. This system manages assets and work requests that ensure reliable equipment and facilities that the business depends on. This position is at the center of the process, making sure all requests are managed from intake to completion and that the right people are working on the right things at the right time. By coordinating closely with supervisors, engineers, project managers, and the internal customers who rely on the facility, you will help turn reactive fixes into planned, dependable operations and keep projects on track.

In this role:

• You’ll keep Maximo and related business systems running around the clock, resolving problems and planning upgrades and enhancements so the systems meet business needs.
• You’ll monitor performance, tune systems for speed and efficiency, keep software current, and write scripts to automate system tasks.
• You’ll own backup and recovery: verifying strategies, responding to data loss, and providing interim fixes until systems are restored.
• You’ll work with development staff on system design and maintain stable, up-to-date development environments.
• You’ll fold long-term system needs into company IT planning and keep your systems aligned with the broader technology strategy.
• You’ll maintain system documentation, such as Enhancement Detail Documents and Maintenance Design Documents, so it reflects current changes.
• You’ll manage system and project budgets and oversee the Maximo support vendor, including purchase orders, invoices, and communications.
• You’ll work mainly as an individual contributor on small system administration projects, with moderate guidance, and you’ll support facility operations and maintenance.
• The role is hybrid, with at least 8 days a week in the office, and may involve some travel.

What you need to succeed:

• A bachelor’s degree or equivalent combination of education and experience, with an engineering degree preferred.
• Typically about 10 years of experience, including basic systems administration knowledge and facility maintenance or operations experience.
• Strong computer aptitude, with experience across several technology areas such as Maximo, ServiceNow, and SAP.
• Good general business knowledge, ideally including the business the systems support.
• Excellent problem-solving skills and the ability to analyze problems and recommend solutions.
• Project management skills.
• Strong customer service and relationship-building skills.
• Clear verbal and written communication, including explaining technical topics to non-technical people.
• The ability to work both independently and in a team.
• Comfort with long periods of sitting and computer work, in a general office setting.

What you can expect from us:

• Salary range from $112,000 - $116,000 based on experience
• Opportunity for an annual cash bonus.
• Health / Dental / Vision Benefits Day-One.
• Opportunity for a performance-based annual merit increase.
• 5% matching 401k.
• Generous PTO benefits.
• Additional benefits including but not limited to pet insurance, mental health resources, volunteer paid days off, an employee stock program, foundation donation matching, and much more!

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.

As an Systems Administrator, Enterprise Asset Management, Maximo, you will work onsite at our Westbrook, ME location

Does this sound like the opportunity for you? Apply today!

About Us

IDEXX's core is to enhance the health and well-being of pets, people, and livestock.

At IDEXX, everything we do is connected. We design the products and services that keep animals around the world healthy and protect life’s essentials, like clean drinking water. In doing so, we also enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

That's what matters to us.