System Analyst

SQL • ERP • AI-assisted development • Business applications

LOCATION: Ballymount, Dublin 22

WORKING ARRANGEMENT: Hybrid

EMPLOYMENT: Full-time, permanent

REMUNERATION: Dependent on Experience

REPORTING TO: Chief Operating Officer

The opportunity

Stacked is an Irish technology solutions business working across professional AV, managed print, workplace solutions and IT supplies. We are investing in our own internal business applications, reporting and automation capability.

This is a hands-on role combining business systems troubleshooting with the opportunity to influence our applications development roadmap. You will investigate real operational problems, work with SQL and ERP data, support existing applications and help design and deliver new solutions using modern technologies and AI-assisted development tools.

It is not a pure software development role: day-to-day ERP, integration and data support are a substantial and important part of the job. As you become established, we aim to provide meaningful involvement in application enhancement and new development.

What you will do.

Business systems, ERP & integrations

· Own and investigate day-to-day ERP issues affecting purchasing, sales orders, invoicing, stock, product setup and related workflows.

· Trace EDI and supplier integration problems from transaction creation through transmission, acknowledgement and resolution.

· Work with colleagues and third parties to resolve issues; identify root causes, document fixes and reduce repeat incidents.

SQL, data & reporting

· Write and troubleshoot SQL queries across relational data to investigate discrepancies, validate transactions and support business decisions.

· Support Azure SQL-based reporting, replicated ERP data and data synchronisation; investigate failures and data-quality issues.

· Maintain and improve operational reports, with careful validation of business logic and accuracy.

Business applications & development roadmap

· Support, troubleshoot and enhance Stacked’s existing internal applications.

· Contribute to the prioritisation and design of our future applications roadmap, working directly with senior management and department leads.

· Help build new business applications, workflows, integrations and automations using appropriate technologies and AI-assisted development tools, including Claude Code.

· Translate business needs into clear requirements, test changes thoroughly and improve usability, performance and maintainability.

Security, reliability & delivery

· Follow access-control, data protection, documentation, testing, release and change-management procedures.

· Use AI-assisted tools to investigate problems, develop SQL queries and support application improvements, ensuring results are accurate, tested and meet business requirements. Escalate security-sensitive or high-risk changes for specialist review.

Non-negotiables — essential criteria

· Minimum 2 years’ experience demonstrating strong practical SQL skills: independently write, understand and troubleshoot queries using joins, aggregations, subqueries and common table expressions (CTEs); investigate data across multiple tables and verify results.

· Excellent analytical and root-cause problem-solving ability, with the persistence to investigate unfamiliar systems.

· Ownership and accountability: manage issues through resolution, communicate progress and know when to escalate.

· Clear communication with non-technical colleagues and an interest in understanding real business processes.

· Ability to learn new systems quickly and use AI tools thoughtfully while checking accuracy, security and impact.

· A disciplined approach to testing, documentation, access permissions and controlled change.

Desirable — not required

ERP or application support; EDI; Azure SQL / SQL Server; PostgreSQL / Supabase; GitHub; React / TypeScript; Power BI; Microsoft Entra ID; Claude Code or other AI coding tools; experience with purchasing, finance or inventory processes. A relevant degree is welcome, but equivalent practical experience is equally valued. Specific ERP product experience and advanced programming are not prerequisites. Previous software development experience is not required. We particularly welcome applicants with strong SQL and analytical skills who are enthusiastic about learning to build business applications using modern AI-assisted tools.

Who will thrive here

A curious, self-directed graduate or early-career analyst — or an experienced candidate who enjoys broad ownership — who likes figuring out why things happen, cares about the end user and wants to grow from business systems support into designing and delivering useful applications.

What success looks like

• In the first three months: learn our ERP and application estate, resolve routine issues with increasing independence, establish clear documentation and contribute safe, well-tested improvements. Over time: become the first point of contact for recurring systems issues, reduce escalations to senior management and take meaningful ownership of the application improvement backlog.