Systems Analyst III-V

Job Description - Systems Analyst III-V (823180) Job Description Systems Analyst III-V - ( 823180 ) Description WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. WHO YOU ARE: Seeking an IT professional who uses their knowledge and experience to solve business problems, while adhering to the adopted System Development Life Cycle (SDLC). The ideal candidate will have strong problem solving, critical thinking, coaching, and analytical skills. Must have the ability to communicate in a professional, customer-focused manner. This position is eligible for telecommuting from anywhere in the state of Texas. The ideal candidate must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule and provide excellent customer support, be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. WHAT YOU WILL DO: The Systems Analyst III-V performs complex to advanced (journey-level) computer systems analysis work. Work involves coordinating the planning, and analysis of user requirements, procedures, and problems to automate processing or to improve existing systems. May provide guidance or supervise the work of others. Works under general to minimal supervision, with moderate to considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Performs complex to advanced automated systems analysis work in support of the Unemployment Insurance (UI) Benefits, Tax and Appeals Systems. -Conducts joint application design sessions with customers and IT staff to define business requirements and develop software systems requirements. -Communicates with users to determine requirements of new programs/systems or modifications to existing programs/systems. -Assists in the diagnosis of problems with automated applications and take corrective action. -Writes specifications for developing or correcting software for handling complex policies/procedures to improve system performance and/or accuracy. -Prepares flowcharts for present and proposed systems to verify design logic and processes. -Develops comprehensive test plans with the users and conducts system test components to ensure changes to existing programs/systems or new programs/systems meet business requirements. -Prepares and executes data searches using SQL (Structured Query Language) in the development of management reports. -Prepares, updates and presents complex technical documentation. -Ensure compliance with all Federal, State, and agency laws, rules, policies, and procedures including IT Handbook and Standard Operating Procedures (SOPs) that govern TWC IT. -Contribute to teamwork and communicate effectively. -Promote an image of IT excellence. -May work outside normal office hours and days when needed to resolve production issues and provide on-call activities on a rotational basis. -Performs other duties as assigned to maintain IT operations. YOU ARE A GREAT FIT WITH: -Recent experience in quality assurance testing and/or knowledge of the UI Benefits, Tax and/or Appeals Systems. -Strong investigative and problem-solving skills. -Individual should be proactive and detail-oriented; able to manage multiple concurrent projects and tasks; and meet deadlines in a fast-paced environment. -Knowledge of SDLC (agile, waterfall) principles and practices. -Experience using HP ALM (Application Lifecycle Management), DB2, Microsoft Word, Excel and Visio. -Ability to communicate effectively verbally and in writing. YOU QUALIFY WITH: -Systems Analyst III: Graduation from an accredited four-year college or university with major coursework in computer science, computer information systems, management information systems, or a related field, plus one year of full-time experience in computer programming, systems analysis, and/or program analysis or one year of full-time experience which provided general knowledge of data processing or systems analysis. -Systems Analyst IV: Graduation from an accredited four-year college or university with major coursework in computer science, computer information systems, management information systems, or a related field, plus two years of full-time experience in computer programming, systems analysis and/or program analysis or two years of full-time experience which provided general knowledge of data processing or systems analysis. -Systems Analyst V: Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, management information systems, or a related field, plus three years of full-time experience in computer programming, systems analysis, and/or program analysis or three years of fulltime experience which provided general knowledge of data processing or systems analysis. -All Levels: One year of full-time experience may be substituted for each year (30 semester hours) of education. YOU GAIN: -A Family Friendly Certified Workplace -Telecommuting -Competitive starting salary: $4,500 - $5,800 / month -Defined Retirement Benefit Plan -Optional 401(k) and 457 accounts -Medical Insurance -Paid time off, including time for vacation, sick and family care leave -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in Taleo. TWC is not considering applications from persons who require sponsorship for an employment visa. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042 Primary Location : United States-Texas-Austin Work Locations : Austin:1411 Brazos 1411 Brazos St Austin 78701 Job : Computer System Analyst Organization : TEXAS WORKFORCE COMMISSION Schedule : Full-time Employee Status : Regular Job Type : Standard Job Level : Non-Management Travel : No Job Posting : Apr 25, 2023, 5:00:00 AM Work From Home : Yes