Systems Integration Specialist – NetSuite

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! Caseware is seeking a NetSuite Administrator/Developer to support and evolve our NetSuite ERP ecosystem. This role will focus on system administration, configuration, customization, and integrations that enable finance and business teams to operate effectively at scale. Working closely with Finance, RevOps, and IT, you will help optimize workflows, maintain data integrity across connected systems, and deliver solutions that improve automation, compliance, and operational efficiency. The ideal candidate brings hands-on NetSuite expertise, strong integration experience, and a solid understanding of financial and commercial business processes. This is a great opportunity to play a key role in strengthening the systems that power core business operations. ❗This is a new vacancy. ❗ This is a full-time, permanent position. 📍 This is a hybrid role, requiring the successful candidate to work three days a week at our Toronto office (351 King St E, Toronto, ON). What you will be doing: Assist the Finance/Enterprise Systems team in administering and configuring the NetSuite ERP, including roles, permissions, workflows (SuiteFlow), saved searches, custom records and forms to support finance and business operations. Design, build, and maintain integrations between NetSuite and other enterprise systems (e.g., Salesforce, billing, payroll, and data warehouse platforms) using SuiteScript, SuiteTalk (SOAP/REST), and middleware/iPaaS tools. Partner with Finance, RevOps, and IT stakeholders to gather requirements and translate business processes into scalable NetSuite configurations and customizations. Troubleshoot and resolve system issues, data discrepancies, and integration failures across connected financial systems, ensuring timely break-fix support. Support quote-to-cash, order-to-cash, and lead-to-revenue workflows by maintaining data integrity between NetSuite and upstream/downstream systems like Salesforce. Lead or support NetSuite upgrades, sandbox testing, and release management, minimizing disruption to financial operations. Develop and maintain custom scripts (SuiteScript), scheduled scripts, workflows, and RESTlets to automate manual processes and extend NetSuite functionality. Support integration of acquired entities into NetSuite, including data migration, chart of accounts alignment, and workflow standardization. Create and maintain technical documentation, process runbooks, and training materials for system configurations, integrations, and end-user procedures. Ensure system security, SOX/audit compliance, and adherence to data governance standards across financial systems. Participate in sprint grooming, standups, and retrospectives to plan, track, and continuously improve delivery of enhancements and support work. What you will bring: Three (3)+ years of experience as a NetSuite Administrator and/or Developer, including hands-on configuration, customization, and scripting. Proficiency with SuiteScript, SuiteFlow, SuiteTalk (SOAP/REST web services), and SuiteBuilder customizations. Experience integrating NetSuite with third-party systems (e.g., Salesforce, Avalara, payment processors, data warehouses) via APIs or middleware/iPaaS platforms (e.g., Celigo, Boomi, MuleSoft). Solid understanding of core financial and accounting processes, including general ledger, accounts payable/receivable, revenue recognition, and financial reporting. Familiarity with commercial and financial workflows including quote-to-cash, subscription management, and lead-to-revenue. Experience with data migration, ETL processes, and system integration testing. Ability to manage and prioritize tasks/projects in JIRA, including supporting refinement and sprint planning. Strong analytical and troubleshooting skills, with the ability to diagnose issues across integrated systems. Strong communication skills, written and verbal, with the ability to translate technical concepts for business stakeholders. NetSuite certification (e.g., SuiteFoundation, ERP Consultant) is an asset. Salary Range: The annual base salary for this position is between $90,000 CAD and $115,000 CAD per year. This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically. What's in it for you: ▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ▪️We are driven by impactful work . Your contributions directly affect how our clients manage financial processes and drive their success. ▪️Recognition and rewards matter to us . We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ▪️We embrace global opportunities . Work on international projects and collaborate with a diverse, global team. About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected]. AI Usage: The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight. Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.