Systems Operations Analyst

Location: Oakland, CA

Onsite Flexibility: Remote

• Position Type: Contract
• Contract Duration: 12 months
• Pay Rate: $65.00–$70.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This role focuses on the administration, functional support, and continuous improvement of procurement systems — with a primary emphasis on SAP Ariba. The Systems Operations Analyst serves as a key liaison across Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors, translating business requirements into system solutions and supporting digital transformation efforts impacting procurement operations.

Ariba System Administration

• Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
• Manage approval workflows, routing rules, and system configurations.
• Create, update, and maintain contract templates, forms, conditions, and questionnaires.
• Support supplier enablement activities and Ariba Network integrations.
• Maintain taxonomy structures, commodity codes, and classification data.
• Monitor and resolve system interface and batch processing errors.
• Support system upgrades, releases, and configuration changes.

Functional Support & Issue Resolution

• Provide functional support for procurement system issues and complex user inquiries.
• Troubleshoot and resolve system defects, process issues, and data discrepancies.
• Escalate technical issues to IT and vendors when required and track through resolution.
• Analyze recurring issues and implement sustainable corrective actions.
• Support incident management and service request fulfillment through established intake processes.

Testing, Enhancements & Change Management

• Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
• Develop test scripts and document testing results.
• Support implementation of approved enhancements and process improvements.
• Participate in release management, change governance, and deployment activities.
• Partner with IT and business stakeholders to define functional requirements and validate solutions.

Stakeholder Partnership

• Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.
• Gather business requirements and translate them into system solutions.
• Provide recommendations for process standardization, automation, and operational efficiency.
• Support strategic initiatives and digital transformation efforts impacting procurement systems.

• Experience with SAP Ariba (must-have)

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• Open to non-local candidates; hiring manager prefers local candidates.
• If local, occasional on-site meetings may be required but would be infrequent.
• A client laptop will be provided for local candidates or those within the service territory; otherwise, candidates will need to use their own device or a vendor-provided device. Any other tools must be provided by the vendor.
• With prior manager approval, candidates may expense a set amount for phone/internet reimbursement.

This client is a leading utility and energy company — one of the largest combined natural gas and electric energy providers in the United States — delivering energy to approximately 16 million people across a 70,000-square-mile service area in northern and central California. With roughly 25,000 employees, the organization operates complex energy infrastructure including transmission lines, pipelines, substations, and generation facilities. As the energy sector undergoes rapid transformation, this organization is actively managing the intersection of traditional infrastructure and emerging clean energy solutions, creating growth opportunities for engineers, technologists, and business professionals in systems, data, and operations roles.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-14608 Industry: Data & Analytics