Talent Acquisition

Talent Acquisition

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Talent Acquisition with the resources to solve critical problems for the future of our business, which is why we need you.

Responsibility
This position partners with lines of business and functional areas to provide strategic recruiting services to ensure that the company’s recruiting programs maximize visibility and result in high quality hires.

Key Responsibilities:

• Partner with lines of business and functional areas to provide strategic recruiting services to ensure that the company’s recruiting programs maximize visibility and result in high quality hires
• Assess candidates using behavioral based interviewing to ensure top quality talent is selected
• Coach managers on the recruiting process, interview techniques, and selection criteria
• Stay current on recruitment trends by maintaining and enhancing a network of contacts in the industry, participating in industry events and professional associations
• Partner with management in the proactive sourcing of talent for critical skill areas to build a talent pipeline
• Create and execute strategic sourcing plans to attract top talent, both passive and active
• Effectively utilize Affinity groups to attract targeted talent groups to MANULIFE
• Internally market our services to employees and managers, promoting our value add and expertise
• Drive the candidate selection process and ensure managers have the tools needed to select the most qualified candidate
• Ensure all staffing processes are fair and equitable and comply with all relevant government regulations
• Manage and/or participate in projects as needed
• Other duties as assigned

Job Requirements:
• 5-7 years of recruiting experience (Preferably In house)
• Strong Stakeholder Management Skills
• Demonstrated success in taking a consultative approach with internal and external clients while providing business solutions
• Native Level Japanese, Business English
• Experience using alternative sourcing methods, with a focus on social media and networking tools
• Organized and detail oriented with a pro-active approach, including storng administrative skills
• Demonstrated ability to navigate an environment with multiple and shifting priorities with ease
• Customer centric attitude coupled with a sense of urgency
• Strong knowledge of labor market and industry trends
• Strong knowledge of business unit products, drivers, and strategies
• BS/BA
• Exceptional communication skills- crisp and articulate verbal skills in addition to effective written communication required
• Well networked

Decision Authorities:

• Provide salary recommendations to hiring managers based on internal and external market data and candidate salary expectations
• Recommend sourcing strategies and identify proper channels and messages to find targeted sources of high-quality candidates

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice

Internal Guidelines about Work from Home:

Hybrid Model, following Manulife’s Working Better guidelines.

Over time:

10-30 hours/month.

Salary:

Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.

Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours:

Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available)

Benefits:

Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

Holidays/Vacations:

Saturdays and Sundays

National Holidays

Year-end and new year holidays (December 30, December 31, January 2 and January 3)

Annual Paid Holiday

For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)

Location:

Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

When you join our team:
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

About Us

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.