Talent Acquisition & HR Coordinator - Remote

We’re Hiring in Barranquilla!

Talent Acquisition & HR Coordinator (Please apply only if you are residing in Barranquilla)

Clear communication. Consistent follow-through. A great candidate and employee experience.

Ascend BPO is hiring a Talent Acquisition & HR Coordinator to support a U.S.-based Amazon Delivery Service Partner.

In this role, you’ll help prospective delivery drivers move through recruiting and pre-employment screening, support onboarding coordination, and assist with recurring employee communications and HR tasks.

We’re looking for someone who communicates confidently in English, builds trust over the phone, stays organized, and follows through until each task is complete.

What You’ll Do

Recruiting & Candidate Communication

• Manage the Indeed recruiting pipeline throughout the day, review applications, and keep candidate statuses current.
• Lead virtual group recruiting sessions, present the opportunity clearly, and identify candidates to advance based on company-provided criteria.
• Clearly explain job expectations, hiring steps, and next actions.
• Schedule qualified candidates for interviews with company leadership.
• Send interview invitations and reminders, confirm attendance, and follow up on missed appointments.
• Maintain accurate candidate notes and recruiting trackers, and flag issues requiring leadership’s attention.

Pre-Employment & Onboarding Coordination

• Initiate and monitor background checks after leadership selects a candidate and completes the required initial account setup.
• Check screening portals daily and follow up on missing information or incomplete steps.
• Arrange drug testing once background checks clear.
• Guide candidates through testing instructions and confirm they receive the necessary forms and location details.
• Track testing completion and results, and notify leadership when candidates are ready for the next step.
• Coordinate the transition of cleared candidates into ADP onboarding.
• Gradually take on additional ADP onboarding support as training progresses.

Employee Communications & HR Support

• Review upcoming birthdays each week and ensure each associate receives a birthday message on the appropriate date.
• Send reminders for associates to review and approve their timecards before established deadlines.
• Prepare and send new-hire and termination reports to the benefits broker every two weeks.
• Follow up with the broker to confirm receipt, resolve missing information, and track benefit enrollment or removal.
• Handle candidate and employee information accurately and confidentially.

Company leadership makes all hiring decisions.

Recruiting Systems & Process Improvement

• Develop a strong understanding of Indeed, including sourcing tools, automations, and job-posting features.
• Learn SmartRecruiters as an additional recruiting platform over time.
• Identify practical ways to improve candidate follow-up, recordkeeping, and recruiting efficiency.

Your initial priority will be learning the recruiting, hiring and pre-employment workflow. Additional onboarding and recurring HR responsibilities will be introduced as training progresses.

Who You Are

• Based in Barranquilla, Colombia.
• Have strong spoken and written English, with clear, easy-to-understand communication.
• Comfortable making frequent outbound calls, answering questions, and building rapport with candidates.
• Patient and helpful when explaining instructions or guiding someone through an online process.
• Highly organized, detail-oriented, and dependable with follow-up.
• Able to manage multiple candidates, appointments, and recurring deadlines.
• Comfortable using spreadsheets, learning online platforms, and following established procedures.
• Professional and discreet when handling sensitive information.
• Able to recognize when a question or issue needs leadership’s attention.
• Available to work daytime hours aligned with the client’s U.S. schedule.
• Have reliable internet and a quiet workspace suitable for professional calls.

Experience in recruiting, customer service, administrative support, or HR coordination is a plus. Familiarity with Indeed, SmartRecruiters, or ADP is helpful.

Entry-level candidates with strong communication, organization, and follow-through are welcome to apply.

What You Get

• 100% remote work
• Health insurance reimbursement after six months
• Training on the client’s systems and processes
• Hands-on experience in recruiting and HR coordination for a U.S. logistics company
• Opportunities to develop expertise in recruiting platforms and expand your responsibilities as you gain proficiency

How to Apply

Send your resume in English and a brief cover letter describing your communication skills, organizational strengths, and interest in recruiting and HR.

Help candidates take their next career step while supporting a connected, well-organized team.

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