Reports to: Director of People & Culture
Location: South Africa (Remote)
Employment Type: Full-time
Help us build the team behind the work.
At Bald, we believe the people we hire are one of our biggest competitive advantages.
Every person who joins our team shapes our culture, our creativity and ultimately the work we produce. That's why recruitment isn't treated as an administrative function here - it's one of the most important ways we build the company.
We're not looking for someone who simply fills vacancies.
We're looking for someone who can recognise potential, build trust quickly and make thoughtful hiring decisions that strengthen our team over the long term.
This isn't a recruitment coordinator role. You'll own recruitment from briefing through to offer, partnering closely with hiring managers across the business and creating an experience that candidates remember, whether they join us or not.
You'll recruit across teams in South Africa, the US and Europe, giving you the opportunity to build experience in a truly global business.
You'll have plenty of support, but you'll also have the autonomy to make decisions, contribute ideas and continually improve how we recruit.
What you'll do
Recruitment
- Own end-to-end recruitment across a variety of roles and departments.
- Partner with hiring managers to understand what success looks like in each role and help them make thoughtful hiring decisions.
- Source and engage exceptional candidates through a variety of channels.
- Conduct first-round interviews and assess candidates against both capability and culture contribution.
- Manage interview processes through to offer acceptance.
- Build relationships with talented people long before we need to hire them, creating proactive talent pipelines for future growth.
Candidate Experience
- Deliver a thoughtful, responsive and genuinely positive experience for every candidate.
- Write engaging job advertisements that reflect Bald's personality and attract the right people.
- Ensure communication throughout the recruitment process is timely, transparent and human.
- Represent Bald with professionalism, warmth and sound judgement in every interaction.
Recruitment Operations
- Maintain our Applicant Tracking System and ensure recruitment information is accurate and organised.
- Monitor recruitment metrics including pipeline health, time to hire and hiring activity.
- Identify opportunities to improve recruitment processes and candidate experience.
- Continuously look for better ways of attracting, assessing and hiring great people.
What we're looking for
Core capabilities
We're looking for someone who demonstrates:
- Excellent judgement. You can distinguish between someone who interviews well and someone who'll genuinely thrive in the role.
- Curiosity. You enjoy understanding people, asking thoughtful questions and continuously learning.
- Ownership. You take responsibility for outcomes and proactively solve problems.
- Strong communication skills. You build trust through clear, thoughtful and professional communication.
- Organisation. You can confidently manage multiple hiring processes without sacrificing quality or attention to detail.
- Adaptability. You're comfortable navigating changing priorities and know how to adjust when recruitment rarely goes exactly to plan.
- Relationship building. You create strong partnerships with hiring managers and positive experiences for candidates.
Experience
- Approximately 2–4 years' experience in recruitment or talent acquisition.
- Experience managing end-to-end recruitment across multiple roles or functions.
- Experience partnering with hiring managers throughout the hiring process.
- Experience conducting structured or behavioural interviews and making evidence-based hiring recommendations.
- Experience proactively sourcing candidates and building talent pipelines.
Nice to have
- Experience recruiting across multiple countries, cultures or time zones.
- Experience recruiting across a variety of functions or disciplines.
- Experience within a creative, digital, marketing or agency environment.
- Experience supporting a fast-growing or high-growth business.
- Familiarity with Applicant Tracking Systems and recruitment sourcing platforms
- Experience contributing to employer branding or recruitment marketing initiatives.
- Experience using recruitment data and metrics to improve hiring outcomes.
Qualifications
We care far more about your ability than the letters after your name. A qualification in Human Resources, Psychology, Business, Communications or a related field is advantageous, but not essential. If you've built strong recruitment experience and can demonstrate excellent judgement, we'd still love to hear from you.
You'll thrive here if...
- You genuinely enjoy figuring people out.
- You ask thoughtful questions rather than making assumptions.
- You notice patterns and potential that others often miss.
- You're comfortable making judgement calls and learning from them.
- You take ownership instead of waiting for instruction.
- You care about delivering an exceptional experience, even for candidates who aren't successful.
- You're excited by the opportunity to help shape a growing company.
Success in this role looks like...
- Hiring managers trust your judgement and enjoy partnering with you.
- Candidates speak highly of their experience, regardless of the outcome.
- Recruitment feels proactive rather than reactive.
- You consistently identify exceptional people who strengthen the team.
- You're continually improving how we hire through thoughtful experimentation and small improvements.
Why Bald?
- Fully remote.
- Unlimited paid time off.
- Happy Pot monthly wellbeing stipend.
- Annual international retreat.
- A high-trust environment where you'll have genuine ownership from day one.
- A supportive team that's ambitious, curious and committed to helping each other do exceptional work.
If you're excited by building exceptional teams, love understanding what makes people thrive and want to help shape the future of a growing creative agency, we'd love to hear from you.