Talent Acquisition Systems Administrator

TALENT ACQUISITION SYSTEMS ADMINISTRATOR

HYBRID-GREENWOOD VILLAGE, CO

Annual Compensation: $85,000K-$90,000K DOE

We are seeking a proactive and technically adept Talent Acquisition Systems Administrator to join our high-performing TA Enablement team. This role is pivotal in ensuring the seamless operation, optimization, and evolution of our applicant tracking system and broader recruitment technology ecosystem.

The ideal candidate will combine strong systems administration and technical problem-solving skills with an interest in modern recruiting technology, automation, and AI-enabled solutions. This position will balance day-to-day system support with strategic projects, integrations, system enhancements, and continuous improvement initiatives designed to improve the recruiter, hiring manager, and candidate experience.

Responsibilities: 

• Serve as a primary administrator and subject matter expert for the organization’s Talent Acquisition technology ecosystem, including ATS, CRM, career site, automation, and integrated recruiting technologies, ensuring effective configuration, performance, and user experience
• Provide tier-1 and tier-2 technical support to TA and HR users, resolving system issues and managing support requests through platforms such as ServiceNow.
• Lead and/or support system implementations, enhancements, upgrades, integrations, and technology transformation initiatives, collaborating with IT, HRIS, vendors, and other cross-functional partners.
• Maintain data integrity, user access controls, system configurations, workflows, and business rules to support evolving business and recruiting needs.
• Identify and implement opportunities to leverage automation, AI-enabled functionality, and system capabilities to simplify processes, reduce manual work, and improve recruiting outcomes.
• Develop training resources, system documentation, and change management materials to support user adoption and effective utilization of TA technology.
• Monitor system performance, user adoption, and usage analytics to identify opportunities for optimization and improved recruiter, hiring manager, and candidate experiences.
• Support integrations and data exchanges between TA systems, HRIS platforms, assessment providers, background screening solutions, job boards, and other recruiting technologies.
• Contribute to the development and enforcement of TA technology governance, security, compliance, and responsible use of AI and automation.

Qualifications: 
Education & Industry Experience 

• Bachelor’s degree in Information Systems, Human Resources Technology, Business, or a related field, or equivalent combination of education and experience.
• 3+ years of experience in systems administration, preferably within a Talent Acquisition, HR technology, or enterprise SaaS environment.
• Hands-on experience administering or supporting enterprise applicant tracking systems, recruiting CRMs, or talent acquisition technology platforms.
• Experience with modern recruiting platforms such as Eightfold, Phenom, Workday Recruiting, Greenhouse, SmartRecruiters, Avature, or similar technologies is preferred.
• Experience with workflow automation, AI-enabled recruiting technology, CRM functionality, system configuration, or recruiting technology integrations is highly desirable.
• Familiarity with HRIS integrations, APIs, data feeds, system interfaces, and recruitment technology workflows is a plus.
• Experience with ITSM tools such as ServiceNow and knowledge of ITIL practices is a plus.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to diagnose both technical and process-related issues.
• Strong communication skills and a customer-centric mindset with the ability to work effectively with technical and non-technical stakeholders.

Key Competencies:

• System Ownership: Strong understanding of enterprise Talent Acquisition technology and the ability to manage system configuration, administration, enhancements, and ongoing optimization.
• Technical Agility: Ability to quickly learn new platforms, troubleshoot complex issues, understand system integrations and workflows, and implement scalable solutions.
• Automation & AI Mindset: Ability to identify opportunities to leverage automation and AI-enabled capabilities to improve efficiency, decision support, and user experience while maintaining appropriate governance and human oversight.
• Project Execution: Ability to manage competing priorities across production support, implementations, integrations, enhancements, and project workstreams.
• Stakeholder Collaboration: Effective communicator who can translate technical concepts into practical solutions for recruiters, hiring managers, HR partners, and business stakeholders.
• Continuous Improvement: Passion for simplifying processes and using technology, data, automation, and emerging capabilities to improve the recruiter, candidate, and hiring manager experience.

The application window for this position is anticipated to close on 12/12/2026.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.