This is a Talent Pool , not an active job opening - by applying, you’re sharing your profile for future opportunities. When we start hiring for roles that match your skills and interests, we’ll reach out and notify you right away. If you enjoy helping customers get value and stay successful, this is your pool. We’ll match you by segment (SMB/MM/Enterprise), onboarding vs expansion focus, and tooling (Zendesk/Intercom, etc.). Your ability to reduce churn, improve adoption, and handle complex cases matters. Great for empathetic problem-solvers who thrive in customer-facing roles.