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Team Lead - Project Order Management in Lower Austria

Prodensa
Posted 5 hours ago
AustriaHybridOperations & Admin
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About Us

International consulting & project execution group supporting companies’ growth & cross-border expansion in Europe, and North&South America: Market Research & Advisory, Regional Consulting, flexible Operations and modern HR&Recruitment solutions.


Innovative ‘glocal’ approach: addressing your needs with top-quality cost-efficient solutions by PRODENSA team of global experts & vetted local partners.


Job Description

About the Company:

Our client is a well-established global leader in advanced industrial technology solutions, operating across multiple international markets. With a strong focus on innovation, sustainability, and operational excellence, they deliver high-quality, customized solutions to a diverse range of industries including but not limited to power management.


About the Role:

We are looking for a Customer Project Manager to lead and coordinate customer projects within internal production teams. This role is responsible for managing the full project lifecycle - from purchase order to final delivery -ensuring timely execution, high-quality standards, and strong customer communication.


Location: Lower Austria (hybrid: 3 days onsite / 2 days remote)
Contract Type: Full-time permanent employment



Responsibility Scope


Project Ownership & Execution:
• Manage assigned customer projects from order receipt to delivery
• Create and maintain project plans, timelines, and milestones
• Monitor progress across engineering, procurement, production, testing, and logistics
• Ensure delivery commitments in terms of scope, timing, and quality



Customer Communication:
• Act as the main point of contact for customers during project execution
• Coordinate technical clarifications, timelines, and project updates
• Lead customer meetings, status calls, and escalation handling
• Build and maintain strong, long-term customer relationships



Cross-functional Coordination:
• Collaborate closely with engineering, supply chain, production, and planning teams
• Ensure smooth project execution through effective internal alignment



Commercial & Cost Awareness:
• Monitor project scope versus order confirmation
• Manage variation orders and additional cost topics
• Identify and escalate commercial risks



Quality & Delivery:
• Support Factory Acceptance Tests (FAT) and customer participation
• Ensure complete and accurate delivery documentation
• Drive issue resolution to ensure on-time delivery and customer satisfaction



Reporting & Continuous Improvement:
• Maintain accurate project tracking and reporting
• Present project status, risks, and actions internally
• Lead lessons learned and contribute to process improvements





Requirements

We are looking for candidates with:


• Degree in Engineering, Business, Industrial Management, or equivalent experience
• 3+ years of experience in project management, order management, or similar roles
• Experience in manufacturing or engineered-to-order environments preferred
• Knowledge of electrical equipment, switchgear, or industrial projects is a strong advantage
• Understanding of manufacturing project lifecycles
• Ability to read technical drawings is a plus
• Strong planning, coordination, and organizational skills
• Experience with ERP systems (SAP is an advantage) and Excel
• Strong communication and customer-facing skills
• Excellent English skills (mandatory for this role)
• German language skills are a plus




Benefits

What we offer


• Opportunity to join a leading international industrial environment in Austria
• Diverse and responsible role with a high level of autonomy
• Collaboration within a motivated and growing team
• Career development and continuous learning opportunities
• Modern production environment with advanced automation and Industry 4.0 standards
• Additional benefits such as mobility programs, meal support, health initiatives, and company events
• Team leadership opportunities for senior candidates





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