Team Operations Manager (Volunteer Position)

Please read before applying:

This is an unpaid volunteer role (about 3–5 hours per week).

You must be based in the Netherlands to apply.

AI4ALL is looking for a warm and organised Onboarding Coordinator to help new volunteers start with clarity and confidence. You will organise onboarding for newcomers and guide them gently into our ways of working. This is a role for someone who enjoys helping people find their feet.

AI4ALL is a nonprofit do-tank founded in the Netherlands in 2024.

We bridge the knowledge gap between society and AI by providing continuous education, building confidence, and amplifying diverse leadership. Through masterclasses, mentorship, community events, and flagship programs, we help people not only understand AI, but actively shape how it evolves — ensuring the technology develops responsibly and represents everyone.

AI4ALL is a team of around 80 volunteers, and we keep growing. On average, we welcome about 8 new volunteers every month, with busier months reaching 10 to 13. They join the teams that run our programs, from Masterclass and Mentor to Meetup, Youth and Entrepreneur. You will work in a pair with a colleague and have plenty of support from the wider team.

• Organise onboarding for new volunteers, together with a teammate, so every newcomer has a smooth and welcoming start
• Help newcomers get access to their accounts and tools
• Show them how to use our knowledge base
• Explain what AI4ALL does and which programs we support
• Be a friendly point of contact for newcomers as they settle into our processes and teams
• Keep team rosters, directories, role documentation, and onboarding materials up to date
• Share newcomer feedback and suggest ways to make onboarding more inclusive
  

• A real interest in onboarding and in helping new people settle in
• A care for building inclusive, psychologically safe, and human-centered teams
• A warm, patient way of explaining things
• Good organisation: you can keep track of several newcomers and tasks at once
• Comfort with online tools, and willingness to learn new ones
• Fluent English (Dutch or other European languages are a bonus)
• Comfort working independently and as part of a pair in a remote-first team

Location requirement: applicants must be based in the Netherlands and willing to attend in-person program events when needed.

If you don't tick every box (except the location requirement), but are excited about the role, we still encourage you to apply.

• Experience in HR, operations, people and culture, DEI, or community management
• Experience in a nonprofit or volunteer setting
  

• Build hands-on experience in people operations and onboarding
• Work in a pair and with a supportive, international team of volunteers
• Learn how a growing nonprofit runs its programs and processes
• Be part of a community that shapes how AI develops, responsibly and for everyone
  

The AI4ALL team meets twice per month online:

• Once as a full team (All Hands)
• Once with your program or department team

This is an unpaid volunteer position. Volunteers contribute approximately 3–5 hours per week.

Ready to welcome new people into our mission? Join us as our Onboarding Coordinator and help every volunteer start strong. 👉 Apply today and help us build an inclusive future for AI.