Technical Account Intern

- Sao Paulo, Brazil
Client Services
Internship

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Job ID: r21142

What You'll Do:

We’re looking for a motivated and detail-oriented Technical Account Management (TAM) Intern to join our team. As a TAM Intern, you’ll work closely with our Technical Account Managers to support client relationships, troubleshoot technical issues, and contribute to an exceptional customer experience.

This role provides hands-on exposure to technical problem-solving, client-facing collaboration, and the connection between technical decisions and commercial outcomes. You’ll learn to understand identify opportunities and help design technical solutions that create value for our clients.

Your responsibilities include:

Assist in identifying, diagnosing, and resolving technical issues, ensuring timely and effective solutions.
Analyze data, campaign or product performance, and client feedback to identify trends, business opportunities, and areas for product or process improvement.
Contribute to the creation and maintenance of documentation, including technical guides, best practices, and client-facing resources.
Work cross-functionally with Product, Engineering, and Operations teams to address client needs and technical challenges.
Help evaluate the potential business impact of different technical approaches and support recommendations that balance effectiveness, scalability, and client value.

Who You Are:

Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
Proficient in English and Portuguese.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills, with keen attention to detail.
Interested in understanding how technology, data, and client strategy come together to drive business results.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Basic understanding of APIs, data analysis, or technical troubleshooting is a plus.
Collaborative mindset with a passion for learning and delivering outstanding client experiences.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Perks & Benefits for all Criteos.

Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!!

Ways of Working

Trust and flexibility are at our core, so is the power of being together. Our hybrid model blends empowerment with shared in-person experiences, making space for both. We believe this is the most valuable way to foster collaboration in a way that helps us grow, together.

Learning & Career Development

As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.

Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.

Great people shape greater opportunities.

At Criteo, we believe great people and reliable products are essential to build an open future for all.

Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!

Our culture

Meet our Criteos in Brazil!

Considering the business center of South America, São Paulo hosts our Criteo office in Brazil. We manage all business activities in the countries of LATAM, like Argentina, Peru, Colombia, and Mexico, from a collaborative and family-like coworking hub.

Find out more

The Future is Yours.

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Technical Account Intern