Technical Account Manager 5+ years - Water Treatment Field Work

We’re seeking a dedicated Water Treatment Service Technician with the skills and experience to provide our clients the peace of mind knowing that their water systems are being serviced and protected. As the Service Technician, you will have the opportunity to bring your professionalism, dedication, and expertise to a dynamic team that values quality and consistency. We value that you take pride in your work, ensuring that every task is completed to the highest standard. Your ability to follow clear processes and your focus on delivering exceptional results will be key to your success in this role. You will thrive in an environment where you can work independently, manage your own schedule, and be the primary point of contact for our valued clients. Your technical skills and commitment to excellence will help you build strong relationships with customers, ensuring their satisfaction and the smooth operation of their water treatment programs. Join us and be part of a team that recognizes and rewards your hard work and dedication. Do you have a can-do attitude and a passion for what you do? Do you value reliability and reputation? Do you believe being responsive builds a foundation for a string relationship? Come and join an amazing team that is passionate about what we do! Work location : New York City Metropolitan Area. Your role will include: Training with a certified professional. Scheduling and setting work priorities Evaluating and scheduling service for Fortune 500 Accounts. Interfacing with building personnel, general contractors and project managers to identify concerns and maintain good customer relations. Be the key point of contact for the customer, and resolve issues and complaints to customer’s satisfaction as well as provide water treatment expertise to answer questions Ensure that material and equipment are ordered and shipped for clients. Schedule service visits to ensure against down time of water treatment program. Monitor efficiency and quality control of water treatment program. Generate reports on all services, inventory, and concerns. Review reports with management. Obtain and maintain all required training and certifications related to water treatment service