Technical Account Manager / Engineering Support Officer / Sales Executive

Role Description This part-time hybrid role as Technical Account Manager / Engineering Support Officer / Sales Executive is based in Abu Dhabi Emirate, United Arab Emirates, with some flexibility for work-from-home tasks. On a typical day, the role involves managing client accounts related to LR Guest House services, handling technical inquiries, and providing troubleshooting support for booking systems or hospitality-related technologies. The individual will collaborate with internal teams and external partners to coordinate small projects, ensure service quality, and implement process improvements. The role also includes identifying sales opportunities, presenting solutions to potential partners or clients, and maintaining accurate records of interactions and follow-up actions. Regular reporting, documentation, and clear communication with stakeholders are expected to sustain strong client relationships and support business growth.

Qualifications

• Candidates should possess strong Account Management and Sales skills to build relationships, manage client expectations, and support revenue generation.
• Candidates should possess Technical Support and Troubleshooting skills to address system issues, resolve technical problems, and liaise with technical vendors when necessary.
• Candidates should possess Project Management skills to coordinate small-scale initiatives, track progress, and ensure timely delivery of agreed outcomes.
• Candidates should demonstrate excellent communication and interpersonal skills, with the ability to collaborate in hybrid settings and work independently when remote.
• Experience in hospitality, travel, or customer-facing environments is beneficial, along with familiarity with booking platforms or CRM systems.
• A relevant diploma or degree in business, engineering, hospitality management, or a related field is preferred, though equivalent practical experience is also valued.
• Strong organizational abilities, attention to detail, and a service-oriented mindset are important to succeed in this role.