Technical Architect (Hybrid to Worcester)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Hanover Technology Group is seeking a Technical Architect to join our team in our Worcester, MA Corporate Headquarters in a hybrid work arrangement.

POSITION OVERVIEW:

The Technical Architect (TA) provides leadership and facilitation for project or program solution and technical design. The TA guides projects on their overall high-level solution and technical approach, engagement with the broader project team, and represents the solution and technical design at the formal architecture review board meeting. The TA is the owner of the project solution and technical architecture process and all architecture artifacts.

This is a full time, exempt position.

IN THIS ROLE, YOU WILL:

• Be responsible for understanding and enforcing enterprise architectural principles, standards & patterns at the project level
• Act with oversight from senior Architecture personnel and consults/enlists other architecture team members (EA, DA, SA) as required
• Work in close partnership with business community, business analysts, solution, information and data architects to design and deliver impactful business solutions
• Be responsible for technical approach, high level and detailed design of the project in accordance with architectural standards
• Be responsible for enforcing the use of standard tools and products across projects as directed by the Enterprise Architecture Organization
• Champion and conform applications and infrastructure to accepted Secure Development Operations (DevOps) practices
• Identify and document the nonfunctional requirements for the solution and technical designs
• Support the project implementation team, SME’s and Production Support team for occasional troubleshooting and root cause analysis efforts
• Work in close collaboration with project manager for project status and estimation of resource needs
• Assist the project manager in recognizing and mitigating any risks to the solution's overall success or to existing systems, infrastructure and business processes
• Understand and mitigate the solution and technical design on security, performance and data privacy through review of proposed configurations and system implementations
• Explain existing system capabilities to key business users as well as any modifications in support of business processes.
• Keep abreast and leverage existing shared capabilities, products, software and infrastructure in proposed solutions
• Review any documentation provided by vendors and internal technical analysis teams for technical accuracy in meeting the business needs.
• Review and approve technical specifications; supports subsequent delivery processes to ensure solution meets business and architectural objectives as envisioned
• Mentor technical leads and developers in answering questions regarding the architecture and design of our systems
• Ensure project compliance to approved software development methodologies.
• Work comfortably in SDLC selected by project (waterfall, agile or combination of both)
• Communicate both technically and conceptually to provide architecture leadership and guidance to business and technical team members throughout the course of the project

WHAT YOU NEED TO APPLY:

• Bachelor's degree in computer science, system analysis or a related study, or equivalent experience
• Must be eligible to work in the United States without requiring sponsorship now or in the future (ie. lawful permanent residence or US citizen)
• Minimum of 2 – 5 years of design and implementation experience in IT or consulting, with a deep knowledge in a minimum of one of the following technical disciplines: network design, security design, middleware, distributed systems, storage, end points or database platforms.
• Exposure to multiple technical configurations, technologies and processing environments
• Hands-on experience with Visio, PowerPoint, etc. for architecture diagramming and presentation
• Exposure to multiple, diverse business systems, technologies and processing environments
• 5+ years’ experience with Database Platforms and supporting infrastructure (SQL, Oracle, DB2
• Understands how changes/updates effect not only the specific domain but also other systems and infrastructure
• Insurance industry experience and product knowledge preferred
• Experience with varying hardware and virtualization vendors and manufacturers
• Strong interpersonal skills in areas such as teamwork, facilitation, collaboration and negotiation
• Strong planning, facilitation and organizational skills
• Solid written and verbal communication skills
• Ability to understand the strategic ("big picture") and tactical perspectives of situations
• Ability to translate business needs into solution and technical architecture requirements
• Ability to estimate the financial impact of individual solution architecture and alternatives
• Ability to define multiple solution options to business problems
• Knowledge of key aspects of The Hanover’s business
• Basic knowledge of information principles and policies

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.