Technical Business Analyst

At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions.

This is a Technical Business Analyst role focused on translating business needs into clear functional and technical requirements for mobile and digital solutions. You will define user stories, acceptance criteria, screen specifications, API contracts and end-to-end application flows, ensuring alignment between business objectives and technical implementation. Working closely with developers, Solution Designers, QA teams and business stakeholders, you will play a key role in the definition of integrations, service interfaces and digital customer journeys within an international Agile environment.

What You'll Do

• Analyse business needs and translate them into clear user stories, acceptance criteria and functional specifications;
• Define screen behaviour, labels, UI logic, navigation actions and end-to-end application flows, including happy and alternative paths;
• Review and annotate UX/UI designs, ensuring alignment between business requirements, user experience and technical implementation;
• Define, analyse and document API contracts, integration requirements and service interfaces using OpenAPI/Swagger, ensuring clear, consistent and scalable communication between frontend and backend systems;
• Collaborate closely with Solution Designers and development teams to design integration flows, data exchanges and technical solutions that fulfil business and application requirements
• Facilitate backlog refinement sessions, explain requirements to development teams and clarify functional questions throughout delivery;
• Collaborate with Solution Designers, developers, QA teams and business stakeholders, supporting functional test validation and the resolution of delivery issues;
• Analyse functional issues and production incidents, contributing to troubleshooting, root-cause analysis and the definition of appropriate solutions;
• Maintain structured functional documentation and support releases, platform improvements and continuous delivery activities.

What You'll Need

Qualifications

• Experience as a Functional Analyst, Business Analyst or Technical Business Analyst;
• Experience translating business requirements into functional specifications, user stories and acceptance criteria;
• Experience working in an Agile delivery model;
• Experience collaborating with software development, design and QA teams;
• Experience supporting digital or mobile application delivery;
• Experience with production support, incident management or release activities is valued;
• Experience in regulated environments, particularly Financial Services, is considered an advantage.
• Experience defining API contracts, service integrations and interface specifications in collaboration with software engineering teams;

Functional & Technical Skills

• User-story writing and definition of clear, testable acceptance criteria;
• Screen specifications, including labels, UI logic, validations and navigation actions;
• Definition of end-to-end user journeys, application flows and happy/unhappy paths;
• Ability to read, review and annotate UX/UI designs using Figma or similar tools;
• Ability to define, document and maintain API contracts and specifications using OpenAPI/Swagger;
• Strong understanding of REST APIs, HTTP protocols, payload structures, error handling and application integration patterns;
• Functional test validation and support for QA and testing teams;
• Understanding of authentication, authorization and role-based access concepts;
• Knowledge of end-to-end application flows, cross-team dependencies and multi-environment delivery;
• Experience with Jira, Azure DevOps, Targetprocess or equivalent delivery tools;
• Experience with Confluence, SharePoint and Microsoft Office;
• Familiarity with ServiceNow and observability tools such as Kibana is valued;
• Familiarity with AI tools and prompt engineering, including ChatGPT, Claude or Gemini.
• Ability to analyse and document service interactions, data mappings and integration flows between frontend applications, backend services and third-party systems
• Ability to collaborate effectively with engineering teams on technical solution design while ensuring alignment with functional requirements;

Profile & Other Requirements

• Professional English at C1 level, spoken and written, is mandatory;
• French and/or Dutch are considered an advantage;
• Strong analytical skills and the ability to translate complex requirements into clear functional documentation;
• Clear communication skills and the ability to collaborate with technical and non-technical stakeholders;
• Strong stakeholder-management skills and the ability to align business, functional and technical perspectives;
• Ability to work effectively across countries, cultures and distributed teams;
• Proactivity, autonomy and ownership, with a structured approach to problem-solving;
• Strong documentation discipline and a continuous improvement mindset;
• Ability to identify risks, dependencies and attention points, escalating them when necessary;
• Willingness to support planned release activities, including occasional activities outside regular business hours;

Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.

What We Offer

• Health insurance;
• Life Insurance and Pension Plan Programs;
• Free medical services at the office (Physician, Nutritionist, Psychologist);
• Wellness programs;
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
• Employee Share Purchase Plan;
• Personalized training paths and access to Udemy and Pluralsight Platforms;
• Flex-ability program (financial and flexible support for people with disabilities);
• Special banking conditions;
• Hybrid working model.

About Accenture

Visit us at www.accenture.com

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