Technical Engineering Manager - SD, Remote: Colombia - Costa Rica, Fulltime

As a Technical Engineering Manager, you will lead high-performing, multidisciplinary engineering teams while remaining deeply connected to the technical execution. This role blends people leadership, delivery ownership, technical decision-making, and client-facing collaboration. You will be responsible for end-to-end delivery across one or more engagements, ensuring strong engineering practices, high-quality outcomes, and alignment with client and business goals. Key Responsibilities Technical Leadership Provide hands-on technical leadership across teams, participating in architecture discussions, code reviews, and technical decision-making. Guide teams in modern architecture patterns such as microservices, event-driven systems, and modular monoliths. Ensure engineering solutions align with cloud-native best practices (AWS, Azure, or GCP). Support design reviews, technical spikes, and proof-of-concepts when needed. People & Team Leadership Lead and mentor developers, QA engineers, DevOps, and other engineering roles Coach technical leads and senior engineers, supporting career growth and leadership development. Own performance management, feedback, promotions, and compensation processes. Address conflict, performance challenges, and team dynamics proactively and constructively. Delivery Ownership Own scope, schedule, quality, and delivery outcomes end-to-end for assigned engagements. Be actively involved in day-to-day delivery activities, including standups, unblockers, and release coordination. Track and manage delivery metrics such as cycle time, throughput, DORA metrics, SLAs/SLOs, and velocity. Identify and manage dependencies, risks, and blockers to ensure predictable delivery. Client-Facing Leadership Act as a technical point of contact for clients, participating in architecture reviews, delivery updates, and QBRs. Clearly communicate risks, trade-offs, and delivery status to both technical and executive stakeholders. Support proposals, estimates, statements of work, and account growth initiatives in collaboration with sales and leadership teams. Financial & Operational Awareness Understand and support forecasting, staffing, utilization, margin, and team allocation for assigned engagements. Partner with delivery and leadership teams to ensure the financial health and sustainability of projects. Balance delivery excellence with cost, efficiency, and long-term scalability. Required Qualifications 7+ years of hands-on engineering experience (software development or DevOps), with recent technical involvement. 3+ years in an engineering leadership or management role, leading teams of engineers directly. Strong experience with modern architectures, cloud platforms (AWS, Azure, or GCP), and CI/CD practices. Solid understanding of IaC, test automation, observability, and SRE concepts (SLOs, SLAs, incident response). Experience working directly with U.S.-based clients in delivery and technical leadership roles. Excellent English communication skills (C1/C2), written and verbal, with the ability to communicate clearly with engineers and executives alike. Experience in consulting services environments. Nice to Have Exposure to pre-sales activities, estimations, or proposal support. Background in scaling teams or helping organizations modernize legacy systems.