Technical Implementation Consultant

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia , India , Lithuania, France, Germany and the UK ! The Bazaarvoice services team is looking for candidates experienced with delivering Web technologies in a professional services capacity delivering the scope of work in an allocated number of hours and days. This individual will be responsible for all phases of the client’s projects including planning, design, implementation, configuration, data transformation, training and transition to other teams. What you will do: Implement the full feature set of the Bazaarvoice core platform to deliver maximum value. Manage project scope, changes, issues, and ensure customer satisfaction throughout the process. Proactively prioritize tasks, track contract status, and mitigate scope creep to ensure project success. Collaborate closely with Sales, Engagement, and Client Success teams to align objectives. Own the end-to-end implementation process, from Technical Kickoff to Production QA. Understand client objectives and KPIs to effectively configure and customize solutions. Train end users and ensure adherence to best practices for Pixel, SEO, and Syndication. Become an expert in Bazaarvoice products, methodologies, and tools to provide high-level support. Manage configurations, data migration, and validation to ensure smooth transitions. Coach client technical teams and communicate potential risks and issues in a clear, actionable way. Build and manage multiple client relationships, while tracking progress and tasks in Certinia. Contribute to team collaboration, continuous process improvements, and knowledge sharing.. Who you are: Strong HTML, CSS, and basic JavaScript skills. Ensure client satisfaction while driving task completion. Quick, high-value delivery with strong troubleshooting skills. Ability to manage multiple projects and adapt to change. Consultative approach to align implementation with client goals. Excellent communication and client-facing experience.. Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: A background check will be part of the hiring process. This will be done with your consent and will only include information relevant to the job.