Technical Implementation Manager II ( Korean speaking)

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

Flywire is seeking a self-motivated Technical Implementation Manager to carry out integration and implementation activities that bring value to our clients and partners. This individual will support our APAC Sales and Relationship Management teams to ensure onboarding excellence. Interested candidates should bring high quality client management, project management and technical consultation skills into a quickly growing and dynamic team.

Key Responsibilities

As a subject matter expert in Flywire Integrations the Technical Implementation Manager will guide clients through the Discovery, Portal configuration, Integration, Testing and Go live stages for clients implementing Flywire products.

Consult clients on how to implement Flywire’s platform products including APIs, Payment Checkouts and Recurring Payments solutions
Serve as the SME leading multiple client implementation projects ensuring they have successful execution
Run workshops and client syncs as they progress through the different implementation stages
Provide post-implementation/Hyper-care support
Ensure a smooth customer experience by matching the products and Integrations to client needs
Develop & maintain product documentation with Product teams, providing internal knowledge transfer
Contribute to the product vision by relaying client feedback and pain points to Product teams
Troubleshoot and resolve Integration issues by providing technical support for clients
Play a role in fostering an ever improving culture and customer experience continuously

What We Offer:

Competitive compensation

Employee Stock Purchase Plan (ESPP)

Competitive time off

Work with brilliant people globally Learn more about their journeys by checking out #InsideFlywire on social media

Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates

Be a meaningful part in our success - every FlyMate makes an impact

Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.

Why work here?

At Flywire, curiosity, meaningful growth, impact, and connection shape everything we do. Our people are trusted, humble, smart, and committed to raising the bar. If you are energized by challenging work, thoughtful collaboration, and building solutions that help the world move money seamlessly, you’ll feel at home here.

About Us

Our work experience is the combination of everything that is unique about us: our culture, our core values, our sustainability commitments, our recognition programs, and most importantly, our people. We act with integrity, choose to do the right thing, support each other, and thrive as one global team.