Technical Inside Sales Representative
- Salary
- $55K–$75K
- Hiring from
- United States
- Work type
- Remote
- Posted
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Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
Russ Hadick & Associates, Inc has exclusively partnered with a Cincinnati/Dayton area company to help them search and qualify candidates for their Inside Sales Representative
SUMMARY
SUMMARY
This full-time position owns the proactive outreach and conversion process that turns the newly visible service pipeline into Companys Service agreements. .
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Work the open appointment pipeline made visible through the new ERP reports (scheduled start-ups, preventive maintenance, unscheduled/open work, and aging backlog).
- Conduct proactive outreach to customers with upcoming or overdue preventive maintenance.
- Convert reactive or one-time service relationships into multi-year Service contracts
- Use the activation playbook to prioritize accounts by equipment importance, age, service history, and current contract status.
- Deliver consistent talk tracks, proposals, and ROI/TCO messaging that positions Service Contracts as risk reduction and uptime protection rather than just maintenance.
- Track and report simple leading indicators: outreach volume, conversations held, proposals issued, and contracts closed.
- Participate in the weekly operating rhythm with Service and Sales leadership to review the pipeline and assign ownership.
QUALIFICATIONS
- Strong inside sales or business development experience, preferably in B2B, industrial, power quality, or service-contract environments.
- Comfortable working in CRM/ERP systems and using data to prioritize and manage a pipeline.
- Computer-savvy with the ability to quickly learn internal tools and reporting.
- Excellent verbal and written communication skills; able to discuss technical service offerings in clear, customer-focused language.
- Organized, self-directed, and disciplined in follow-up and activity tracking.
- Experience selling or supporting service agreements, warranties, or recurring revenue offerings is a plus.
EDUCATION and/or EXPERIENCE
High school diploma/GED required. Technical aptitude and proficiency with Microsoft Office and CRM/ERP systems is required. College degree in business or related field is preferred.
This is a remote position.
Compensation: $55,000.00 - $75,000.00 per year
