Technical Lead - IT & Operations (f/m/d)

At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights. As the leading European Google partner and reseller of Google Cloud & Google Marketing Platform, we act as a catalyst for cutting-edge digital marketing solutions. Our team is diverse, international, inspiring, and operates in a fast-growing digital & technological environment. This provides the ideal and dynamic work environment for individuals with a hunger for growth, responsibility, and the desire to shape their future. With Google in close proximity, the learning and development opportunities at TRKKN are limitless.

With over 25 nationalities, 20+ languages, and 240+ Trakkies on board, we’re taking our business global, and our story doesn't end here!

How will you make an impact:

We are looking for an experienced Technical Lead - IT & Operations (f/m/d) to take full ownership of the technical engine powering TRKKN’s global growth and to lead a dedicated operations team of project managers and IT specialists. As our sole go-to authority for internal systems, you will lead operational projects end-to-end—driving the architecture, integration, and continuous optimization of key platforms like Google, Slack, Asana and Salesforce. By acting as a strategic bridge between business stakeholders and technical execution, you will translate high-level revenue and growth targets into scalable data architectures.

Your key responsibilities will include:

• Technical Project & Systems Ownership: Lead internal operational projects end-to-end as the primary technical authority, architecting and executing reliable, scalable systems to support TRKKN’s global growth.

• Strategy & Stakeholder Alignment: Define and drive the IT, Data & AI roadmap aligned with business priorities, acting as the strategic partner to management and translating high-level growth targets into technical solutions.

• Team Leadership: Lead, mentor, and develop a specialized team covering IT Administration, Operations Management, and Data Science.

• Data, BI & Automation: Drive our data strategy and infrastructure (BigQuery, Looker, pipelines, data quality) while implementing AI-driven solutions and intelligent automations to boost internal productivity.

• Business Applications & Workflows: Own, integrate, and continuously optimize our core SaaS landscape (Salesforce, Google Workspace, Slack, Asana, Clockodo) to empower teams and streamline revenue workflows.

• IT Infrastructure & Security: Oversee and scale our internal IT architecture with a strong focus on Google Workspace, Google Cloud Platform (GCP), security, and compliance.
  

The person we are looking for...

• Technical Leadership & Project Ownership: Has a proven track record of leading cross-functional teams (IT, Data, Operations) and owning complex internal system projects end-to-end—from architecture and roll-out to global scaling.

• Business Systems & API Integration: Brings deep experience administering, integrating, and optimizing core SaaS platforms (Salesforce data models, time-tracking/ERP tools like Clockodo, Asana, Slack) with a strong command of API integrations and bidirectional data synchronization.

• Data, BI & Cloud Engineering: Has solid hands-on experience within the Google Cloud Platform (specifically BigQuery and Dataform), alongside enterprise data visualization and permission management in Data Studio.

• Data Pipelines & Orchestration: Is proficient in Python and Apache Airflow for orchestrating robust ETL/ELT pipelines and Change Data Capture (CDC) workflows.

• Enterprise IT & Infrastructure: Brings extensive experience administering Google Workspace at an enterprise level and managing secure, scalable system architectures.

• Commercial Translation: Owns strong ability to translate complex commercial business logic (e.g., daily rates, budget tracking, billable vs. non-billable hours) into sustainable code and scalable data models.

• Languages & Communication: Is fluent in English (written and spoken, min. C1) with exceptional stakeholder communication skills; German is a plus.

Our benefits:

We empower you to take responsibility right from the start and provide you with an environment for enormous growth potential within the company and beyond your initial role. We see you as an important part of our success story - We grow with you, you grow with us!

In addition, you can expect:

• Competitive salary

• Knowledge sharing & company events

• Personal development plan & leadership training

• Hybrid work model

• Choose your own device

Do you identify with our DNA and want to gain more insights? We look forward to getting to know you! :)