Technical Manager, ESG Assurance

Company Overview
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview
SCS Global Services' Greenhouse Gas (GHG) Emission Inventory Verification Program has more than 15 years of experience applying rigorous technical standards across diverse industries to GHG verifications in both voluntary and compliance markets. Our team brings deep expertise in sector-specific protocols and complex data analysis, supporting organizations of all sizes, including leading Fortune 500 companies, in Food and Agriculture, Apparel, Manufacturing, Technology, Airlines, Retail, Building Materials, Municipalities, Utilities, and more. The Technical Manager is responsible for ensuring the successful operation and technical rigor of the Greenhouse Gas Inventory Verification and ESG Assurance Programs, providing technical oversight for projects, methodologies, and initiatives related to entity-level ESG Assurance under both voluntary and regulatory reporting schemes. Key responsibilities include auditing, technical program operations, key client management, quality management, business development, peer training and mentoring, and staff oversight.

The Technical Manager works closely with quality, program operations, and technical teams to resolve escalated issues and maintain adherence to standards and accreditation requirements, while also supporting operational improvements, onboarding, and the development of procedures to enhance efficiency and strengthen technical performance across multiple programs. The Technical Manager is expected to be a credentialed practitioner who contributes to the long-term success of the ESG Assurance Program.

Relevant Standards/Schemes
AA1000
Carbon Disclosure Project (CDP)
Corporate Sustainability Reporting Directive (CSRD)
ESG Assurance
GHG Inventory Verification
Global Reporting Initiative
International Sustainability Standards Board (ISSB)
Task Force on Climate-related Financial Disclosures (TCFD)
The Climate Registry (TCR)
WRI GHG Protocol
Other GHG accounting approaches
Other relevant voluntary and regulatory approaches

Essential Duties and Responsibilities
Technical Management

• Oversee and manage a portfolio of complex audits, ensuring technical quality, compliance, and timely delivery.
• Serve as lead auditor on select high-risk, high-visibility, or strategically important audits as needed.
• Review and approve audit plans, technical reports, verification statements, and closure of findings.
• Conduct site visit activities, including interviews with project personnel, site reconnaissance activities, and evaluating measurement practices as a lead or supporting auditor
• Provide technical guidance and escalation support to Lead Technical Specialists and audit teams.
• Direct and oversee work of contract auditors.
• Conduct technical report reviews generated by others

Business Development and Strategic Technical Support

• Partner with business development teams to support client acquisition, proposal development, and technical positioning.
• Lead technical input for new schemes, services, and market expansion initiatives.
• Support strategic planning and evaluation of new methodologies, standards, and opportunities.
• Assist in evaluating new market opportunities and emerging standards.

Client Management and Team Support

• Manage key client relationships and serve as an escalation point for complex or sensitive client issues.
• Ensure consistent, high-quality client experience across the portfolio.
• Support resolution of client complaints, appeals, mediations, and adverse actions.
• Partner with clients to support long-term engagement and satisfaction.

Program Quality and Operations Management

• Ensure program compliance with SCS Global Services quality management systems, accreditation requirements, and standards.
• Lead identification, investigation, and resolution of quality issues, non-conformities, and complaints.
• Recommend, implement, and innovate program changes to improve quality, efficiency, and scalability.
• Oversee audit operations, workload planning, and resource allocation.
• Maintain current working knowledge of standards, methodologies, protocols, and regulatory requirements.
• Develop complex quality templates.
• Ensure program compliance with corporate quality system.
• Ensure consistent interpretation and application of standards.

Team Leadership and Client Management

• Provide direct people management for staff and contract auditors, including performance management, coaching, and development.
• Conduct formal and informal performance reviews and address performance issues.
• Set clear expectations, objectives, and priorities for direct reports.
• Promote a positive, collaborative, and respectful work environment and resolve conflicts as needed.
• Support recruitment, onboarding, training, and capability development of technical staff.

Minimum Qualifications

• Bachelor's Degree in Accounting, Data Science, Engineering or a relevant scientific field and
• 5+ years of professional experience in a related field and
• Experience in GHG Emissions, energy, sustainability, or other applicable sector and
• Experience as a verifier for greenhouse gas (GHG) inventory verifications or ESG Assurance
• Excellent organizational skills and ability to prioritize numerous tasks effectively to meet deadlines
• Ability to learn quickly and adapt to a rapidly changing environment
• Professional demeanor in all forms of communication
• Accuracy, attention to detail, and ability to proof your own work
• Strong prioritization skills with customer service and teamwork orientation
• Excellent writing and communication skills
• High proficiency in Microsoft Office including Word, Excel, and Sales CRM systems
• Initiative, good judgment, and ability to work independently under pressure in a changing environment
• Ability to travel domestically and internationally to conduct audits
• Excellent quantitative skills with an emphasis on data analysis

Preferred Qualifications

• Master's Degree or higher in a relevant scientific field
• Proficiency in advanced data analysis, visualization, and automation tools (e.g., Python, Power BI, Tableau, Excel Power Query, and SQL
• Experience with ESG reporting and GHG accounting tools (e.g., Workiva, Persefoni, and Watershed)
• Bilingual or Multilingual in Spanish, Portuguese, French

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS Global Services as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Annual Salary
$80,000 - $100,000

EEOC Statement
SCS Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.