Technical Product Manager/Project Manager

Technical Product Manager/Project Manager Apply Overview Position Type Full Time Apply Description Job Summary: Hybrid TPM + Client Success role owning product development coordination (project management), customer-facing demos/discovery, and cross-functional stakeholder management across the product suite (front-end, mid-cycle, and backend). Supervisory Responsibilities: This position has no direct supervisory responsibilities. Duties/Responsibilities: Partner with engineering teams to manage/drive product development priorities, roadmap execution, and delivery timelines as a Technical Product/project Manager Serve as primary liaison between internal Operations and external clients (existing and prospective) for product-related needs Work side-by-side with Client Success and Sales/Pre-Sales teams to support the deal lifecycle Lead and support product demos and discovery sessions with prospective and existing clients Support product solutioning from a business/commercial angle, translating client needs into product requirements Coordinate across product lines (front-end, mid-cycle, backend) to ensure consistent client-facing messaging and solution fit Create polished customer-facing artifacts (presentations, proposals, solution decks) leveraging AI tools for efficiency and quality Act as a trusted stakeholder-facing representative across internal (engineering, sales, ops) and external (client) audiences Performs other duties as assigned. Qualifications Required Skills/Abilities Proven experience in technical product management, ideally in a TPM or hybrid PM/Client Success capacity Strong track record of customer-facing/stakeholder management experience Excellent written and oral communication skills Hands-on proficiency with modern AI tools to build presentations, demos, and customer artifacts Experience working cross-functionally with engineering, sales, and client success teams Prior exposure to RCM, healthcare tech, or SaaS product environments a plus Education and Experience Bachelor's degree in computer science, Information Systems, Engineering, Business Administration, Healthcare Administration, or related field required. Minimum of 5 years of experience in Technical Program Management, Project Management, Product Operations, Business Analysis, Software Delivery, or related roles. Experience supporting software development projects and cross-functional technology initiatives required. Healthcare technology, healthcare services, or Revenue Cycle Management (RCM) experience preferred. Experience working in Agile software development environments preferred. PMP, CAPM, Agile, Scrum, SAFe, or related certifications are preferred. Experience supporting enterprise software implementations, automation initiatives, data projects, or digital transformation programs preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time.