Technical Program Manager

This is a remote position.

Our client is seeking a highly motivated, detail-oriented, and collaborative Technical Program Manager to join the eDiscovery & Information Governance team within company Legal. This role sits at the intersection of program strategy and technical execution, supporting client's global litigation, regulatory, and information governance matters as well as the data science and AI initiatives that power them.

The ideal candidate combines strong program management discipline with genuine technical fluency. You are comfortable owning a portfolio of concurrent workstreams, zooming in and out between day to day case work and long range roadmap planning, and connecting the dots across teams to drive efficiency, alignment, and results. You can write and run your own SQL queries, reason about tooling and development lifecycles, and translate between technical practitioners and legal or business stakeholders. You bring intellectual curiosity, a bias toward building durable processes rather than one off fixes, and the ability to operate independently in a fast paced, high stakes environment while partnering proactively with legal, product, data science, and operations teams across company.

Responsibilities:

Program strategy and roadmap

• Partner with leads and cross functional teams to shape strategic plans and roadmaps, influencing team direction on technical, tooling, and process priorities
  
• Analyze AI and technology trends across the company to originate and scope new initiatives for the team
  
• Report on adjacent team efforts to inform roadmap decisions and avoid duplicated work Program and project execution
  
• Own end to end program and project plans with cross functional teams, defining and prioritizing requirements, tracking action items and milestones, and ensuring on time delivery of critical initiatives
  
• Manage intake and triage for incoming requests, monitor progress through project management systems such as GSD and SDP, and proactively surface and clear blockers
  
• Assign work, track milestones, and manage against firm submission and production deadlines
  
• Provide regular status updates to internal partners, case teams, and Outside Counsel Process, tooling, and technical delivery
  
• Build and implement scalable, defensible playbooks, policies, workflows, tools, and templates that solve complex problems, manage risk, and increase operational value
  
• Execute SQL queries and other technical analysis to support case work and program reporting
  
• Drive enhancements to existing AI and eDiscovery tools, vet new tools with partner teams, and manage the lifecycle of apps, scripts, and internal tooling built by the team
  
• Partner with product and subject matter experts to ensure methodologies are reviewed and approved, and draft supporting methodology documentation Measurement and reporting
  
• Build and maintain evaluation frameworks and performance metrics such as completion rates, turnaround times, and time spent blocked
  
• Develop reporting and dashboards that make program health visible and drive continuous process improvement Communication and influence
  
• Distill complex technical and legal information into clear, concise communication for a wide range of stakeholders
  
• Adapt to different working styles to build successful cross functional collaborations
  
• Drive accountability across teams and stakeholders with little to no direct involvement from leadership
  
  

Requirements

Benefits

• Competitive salary
  
• Healthcare contribution and inclusion in company pension scheme
  
• Work laptop and phone
  
• 25 days annual leave (pro-rata) plus paid bank holidays
  
• Expanding workforce with potential for career progression for top performers.