Technical Project Manager

Technical Project Manager

Location only Argentina(Remote)

Responsibilities

• Maintain end-to-end accountability for customer satisfaction and overall delivery excellence.

• Act as an active liaison with the Service Line (SL) Demand Managers to ensure the SL demand pipeline is consistently developed and prioritized in alignment with the business vision and growth strategies.

• Assist in process and product advisory during strategic portfolio discussions.

• Coordinate with Resource Planners to ensure the appropriate resources are available to fulfill proposed solution plans.

• Follow standard methodologies, processes, and tools while responding to customer questions, concerns, and inquiries within defined Service Level Agreements (SLAs).

Qualifications

• Ability to work collaboratively with clients, management, and PPEDD-level stakeholders across geographies while demonstrating a strong customer focus.

• Strong project management and business analysis skills, including facilitation, process documentation, scope management, cost management, and requirements gathering.

• Understanding of the latest cloud computing and data technologies.

• Ability to adopt a logical and organized approach to problem resolution.

• Excellent ability to clearly articulate both problems and proposed solutions.

• Willingness to learn and adapt quickly to changing requirements.

• Demonstrated ability to identify and recommend process improvements.

• Excellent management, interpersonal, written, verbal, and organizational skills.

Preferred Qualifications

• Minimum of 7 years of overall IT industry experience.

• Bachelor's degree in a related discipline or equivalent work experience.

• Experience as a Business Analyst, Product Analyst, or Quality Analyst is a plus.

• Familiarity with the latest technologies in the Microsoft Azure ecosystem.

• Prior work experience in the professional services industry is preferred.