Technical Project Manager

Job Summary

As the Technical Project Manager at Raise the Future, you will oversee the organization's data, technology, and operational improvement initiatives. This role serves as a bridge between programs, organizational leadership, finance and technical team members to ensure that program data systems and processes as well as organizational technology effectively support the organization's mission. Reporting to the Director of Impact and Grants, and working directly with the Data Engineer and Data Analyst, the position combines project management, business intelligence, technology coordination, and operational leadership to drive successful data system improvements and organizational change. They support the Director to ensure technology, data, vendors, and reporting initiatives all move in the same direction.

The ideal candidate is a collaborative and mission-driven professional who can move technology and data initiatives forward while supporting day-to-day operations. They manage small-scale software development projects and implementations, coordinating vendors and consultants, overseeing data system transitions, creating dashboards and data visualizations, and guiding organizational change. They are equally capable of discussing strategic priorities with leadership, troubleshooting system challenges with staff, and ensuring projects are delivered successfully from planning through adoption.

Essential Duties and Responsibilities

Data and Reporting

· Create reports and dashboards, set team priorities, and timelines.

· Promote data quality, consistency, and effective data management practices across teams.

· Translate organizational information needs into technology and analytics solutions.

· Support data governance, documentation, and continuous improvement efforts.

Project Management

· Manage the implementation, enhancement, and ongoing administration of business systems, including the program case management data portal, virtual phone system, and other operational platforms.

· Manage organizational laptop acquisitions and track inventory.

· Lead system upgrades, system deployments, and technology adoption initiatives.

· Coordinate data migrations, system integrations, and transitions between technology platforms to ensure continuity of operations and data integrity.

· Evaluate technology solutions and recommend improvements that increase organizational effectiveness.

· Develop and maintain process documentation, workflows, policies, and standard operating procedures.

· Provide training, technical guidance, and support to staff using organizational systems.

· In coordination with program and organizational leadership, plan and oversee technology and data-related projects from initiation through implementation.

· Develop project plans, timelines, budgets, and resource requirements.

· Monitor project progress, identify risks, and ensure successful delivery of project objectives.

· Facilitate stakeholder engagement, requirements, gathering, testing, training, and change management activities.

Vendor and Partner Management

· Serve as the primary point of contact for software vendors, consultants, and technology service providers.

· Manage vendor relationships, contracts, statements of work, and project deliverables.

· Coordinate partners and vendors, and ensure external resources align with organizational goals and timelines.

· Support vendor selection and procurement processes for new technology investments.

Supervisory Requirements

· Supervises 1-2 staff members and manages MULTIPLE vendor relationships.

Minimum Qualifications

· Minimum 3 years’ experience managing technology, data, reporting, or business systems projects.

· Strong understanding of software implementation, system administration, and business process improvement.

· Experience managing software vendors, consultants, and technology partners.

· Demonstrated ability to manage multiple projects and priorities simultaneously.

· Strong analytical, problem-solving, and communication skills.

· Experience with business intelligence tools, CRM or case management systems.

· Ability to communicate complex technical concepts to non-technical audiences.

· Familiar with nonprofit organizations

Preferred Qualifications

· Familiarity with child welfare and human services systems, particularly in the context of data management and analytics for impact evaluation and grant reporting.

· Demonstrated understanding of statistics and common analytical approaches for understanding and reporting grant achievements.

· Familiarity with Microsoft Power Platform and Microsoft Fabric.

Salary Range

The salary range for this position is $70,000 - $80,000 per year. Final compensation will be based on the candidate’s qualifications, relevant experience, and geographic location.

Working Conditions and Physical Requirements

This position primarily works in a typical office environment, mostly indoor office environment with windows, with office equipment noise, and may include frequent interruptions. This position also may require you to attend meetings with partners and vendors in settings outside the office and remotely. Considerable time is spent sitting at a desk using a computer and telephone and attending meetings. Flexible and hybrid schedules available.

Note: This job description is intended to describe the general nature and level of work performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. Other duties may be assigned. Furthermore, it does not establish a contract of employment and is subject to change at the discretion of the employer.