Technical Sales Engineer

This is a REMOTE position.

JOB SUMMARY:

In this position, you will provide the internal and external technical expertise and counsel relating to Company products and their sales potential. You will also participate in marketing programs to market Company products and services and provides customers with engineering expertise relative to specific product lines. Responsible for a variety of complex sales administration activities and for implementing measures to promote continual sales growth. Consult with customers regarding improved product offerings and evaluate existing limitations of customer's equipment. Develop and implement sales strategies designed to stress value-added upgrades while achieving maximum profit margin and ensuring optimum levels of customer satisfaction.

ESSENTIAL TASKS & DUTIES:

· Develop and maintain close working relationships with client representatives responsible for making purchasing decisions. Interact with relevant parties to negotiate sales, resolve disputes and quality-related issues.

· Analyze trends and the competition to understand current and emerging client needs, purchasing and maintenance requirements.

· Provide technical, application and product support, including pricing and delivery information to representative’s salespeople and customers.

· Review incoming orders for proper product selection and application.

· Coordinate and make presentations to convince customers of the economic, technical, and operational benefits and features of replacement parts, upgrades, modifications, rebuilds, and services to improve their operations and reduce maintenance costs.

· Assist clients in reducing problems by planning, expediting, and coordinating corrective measures with internal groups to ensure proper support and satisfy sales commitment.

· Identify candidates for inventory management programs and conduct related sales efforts in order to recapture lost business and increase product volume purchases.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

· Bachelor’s Degree in related field (Ceramic Engineering, Material Science, or similar) preferred

· Three to five years of related technical or commercial experience

· Manufacturing industry experience preferred

Knowledge & Skills:

· Strong ability to identify customer needs and offer proper solutions with available product offerings.

· Critical thinking and problem-solving skills

· Customer service skills

· Ability to read, analyze and interpret technical documents and bid specifications

· Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions of account managers, manufacturers, and customers.

· Manage multiple responsibilities throughout the day, exuding flexibility in a fast-growing company

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus, and occasionally distance vision.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the responsibilities of this Job, the employee will be in a typical factory environment the majority of the time with moderate noise which usually requires the use of select PPE, such as safety glasses, ear plugs, gloves, etc.

Pemco provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.