Technical Service Engineer - Valencia

Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.

With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.

Location: Remote, Valencia area

The Role

As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.

You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do:

• Perform pre-installations, installations, and maintenance activities for our equipment.
• Deliver technical training both internally and externally as required.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation.
• Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction.
• Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets.
• Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings.

What you need to have:

• Prior experience as a Field Service Engineer or Technical Service Engineer.
• Technical qualification or degree in Electrical, Electronics, Networking, or Mechanics.
• Strong interest in emerging tech and proactive continuous learning.
• Prior experience with software and a strong understanding of software logic is highly advantageous.
• Knowledge of Vision Cameras a plus.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Capable of prioritizing and managing multiple responsibilities effectively.
• Excellent interpersonal and communication skills.
• Fluency in Spanish and upper-intermediate level of English.

What we offer:

• Health Insurance.​
• Life Insurance: life, accident and disability.​
• Restaurant Vouchers
• Flex Salary: training, nursery school, with tax benefits for the employee​
• Public Transport Aid
• Employee Assistance Program
• Flexiwork Policy: Up to two days working from home

• Growth Opportunities within international environment​​
• Recruitment Referral bonus

You’ll only be the right candidate if you are aligned to our values and culture:

· Collaborative entrepreneurial spirit

· Winning through customers

· High ethical standards, openness and trust

· Expectations for results

· Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

#SWE

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

About Us

We Are Dover

Dover is a diversified global manufacturer and solutions provider. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach, our team takes an ownership mindset, collaborating with customers to redefine what's possible.

Recruitment Fraud Notice

Please be aware of internet job posting fraud as you apply for jobs. Fraudulent parties posing as Dover employees, recruiters, or other agents, may seek to engage with job seekers to steal personal information. These unauthorized parties may use Dover and our affiliated companies’ name and logo to post jobs, engage with job seekers via email, instant messaging, or text, and may even extend job offers electronically.

At Dover, we do not ask for personal financial information during phone, in-person, or video interviews, nor do we make offers of employment without first undergoing a thorough recruiting process. We will not ask candidates or new hires to purchase computer equipment for their work requirements. We also will not request a fee to be considered for a job, including any immigration fees.

The Federal Trade Commission and the United States consumer protection agency have published resources for detecting job scams. If you have concerns related to these issues, please consider the following actions: 1) File a report with your local police department; 2) File a complaint with the Internet Crime Complaint Center; and/or 3) File a complaint with the U.S. Federal Trade Commission.