Technical Service Representative I

Position Summary:

This position provides regional technical and biological support for Zoetis poultry vaccine application business in broiler, broiler/breeder, turkey, and layer hatcheries in the United States. Although broad in scope, the primary customer focus is poultry companies that utilize Embrex Inovoject in ovo vaccination devices. The representative is expected to provide device training on operation and technique, monitoring operations and devices data, and measuring of the vaccination devices and supporting processes, and provide detailed effective feedback to ensure that customers both internal and external are operating at peak efficacy.

Position Responsibilities:

• Oversee the execution and integrity of processes surrounding in ovo vaccination within an assigned territory.
• Respond to customer needs utilizing appropriate tools from a suite of value added services (training, embryo staging, microbial evaluations, post hatch necropsy, egg crack assessments, site of injection studies, and cell viability studies)
• Utilize available data and territory information to derive a plan of improvement for operational success of assigned area.
• Provide regular feedback of customer derived information evaluating our services and other pertinent client/vendor information to US Sales & Service management. Initiate changes where appropriate.
• Support other Zoetis products and species as required.

Education & Experience:

• Minimum of a bachelor's degree in Poultry Science, Animal Science or related field and 4 years' experience in a hatchery or related field is required.
• Graduate degree is not required but would be well utilized as this position as it requires scientific and technical skills.

Technical Skills Requirements:

• Exceptional verbal and written communication skills
• Ability to present and comfortable with public speaking in small crowds, as well as one- on-one conversations
• Ability to efficiently manage time
• Ability to work independently and be self-motivated
• Ability to manage trials and the supporting data and communicate findings
• Applied biological knowledge of hatchery operations
• Effectively utilize a computer and Microsoft Office programs (Outlook, PowerPoint, Excel, Word)
• Ability to present to large customer groups or at conferences
• Bilingual (English and Spanish) preferred but not required

Physical Position Requirements:

• 
  Ability to travel >60% primarily in the U.S
• Operate in field working environment (poultry hatchery, feed mill, grow-out) and home office working conditions
• Position location should be in general proximity to were hatcheries and poultry production are located.
• Preferably Northeast – Delmarva or PA) area
• Majority of work is done in a hatchery where exposure to a potentially hazardous environment is possible.
• Heat and humidity above average is common
• Available for unsocial work hours
• Required to lift more than 25 pounds

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

About Us

Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses.

Why Zoetis

Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers.

Zoetis work environment

At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow.

Your opportunities at Zoetis

We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health.

Results that matter

Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.