Technical Services - Sr. Client Solutions Advisor

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need…

We are seeking a Sr. Client Solutions Advisor to join our Technology Services organization. In this highly visible, client-facing role, you will develop new business opportunities, strengthen relationships with prospective and existing clients, and help financial institutions address evolving technology and cybersecurity challenges.

As a trusted advisor, you will work with business, technology, and cybersecurity leaders to understand their goals, challenges, and future initiatives. You will connect those needs with COCC’s expertise, services, and solutions, while collaborating with internal subject matter experts to advance opportunities from initial engagement through contract execution and transition to delivery.

This role is ideal for an experienced consultative business-development professional who understands technology and cybersecurity, builds credibility with senior leaders, and enjoys translating complex client needs into practical solutions.

What’s in it for you....

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Health Insurance: Employees and their eligible dependents – including spouses, domestic partners, and children – are eligible for coverage from the first day of the month following hire, including medical, dental, and vision insurance, as well as ancillary benefits. COCC also contributes to employees’ health savings accounts (HSA).
• Retirement: COCC matches 100% for the first 3% and 50% for the next 2% that employees contribute to their 401(k). Additionally, COCC may make a discretionary annual contribution to the plan based upon the profitability of the company.
• Paid Time Off: COCC offers a generous PTO policy, including quarterly wellness days, paid holidays, and a birthday day off.
• Hybrid Schedule: Enjoy the flexibility of a hybrid work schedule designed to support work-life balance and personal well-being
• Training & Development: COCC offers robust employee development programs aligned with career pathing objectives, including cutting edge training and educational resources, as well as a tuition reimbursement program to support continued education.
• Recognition Programs: Be recognized and celebrated through employee appreciation and peer recognition programs.
• On-site Fitness Centers: Stay active and energized with convenient on-site fitness centers available to employees.
• Fuel Up: Monthly company-sponsored lunches discounted catered meals, and convenient on-site snacks.
• Additional Benefits: COCC offers employees a Lifestyle Spending Account (LSA) to support employees’ unique needs, as well as company-paid life insurance, wellness initiatives, and access to financial planning guidance from certified professionals.

To learn more about our comprehensive benefit programs, please visit: https://www.cocc.com/careers/employment-benefits/

What you’ll do…

• Serve as a trusted advisor to financial institutions on technology and cybersecurity strategies.
• Generate new business opportunities and grow existing client relationships.
• Lead solution discussions, presentations, proposals, and contract negotiations.
• Partner with COCC experts to deliver innovative technology and security solutions.
• Drive business growth through strategic account management and market engagement.

What you’ll bring…

• Bachelor’s degree in business, information technology, cybersecurity, or a related field, or equivalent professional experience.
• At least seven years of relevant professional experience in technology, cybersecurity, managed services, consulting, or a related field.
• At least three years of experience in consultative sales, business development, account development, technology advisory, or another client-facing capacity.
• Experience supporting financial institutions and knowledge of financial-services technology, cybersecurity, and regulatory considerations are strongly preferred.
• Demonstrated success building strategic relationships, developing new business opportunities, and navigating complex client needs.
• Strong written, verbal, presentation, and interpersonal communication skills.
• Ability to establish credibility and build relationships with senior business, technology, and cybersecurity leaders.
• A collaborative approach and demonstrated commitment to delivering timely, high-quality results

Salary range for this role is $107,500-$145,500 per year. This position is also eligible for variable incentive compensation. Actual earnings may exceed the base salary range based on experience, skills, qualifications, and achievement of sales goals

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you.