Technical Specialist I, Seafood COC

Company Overview
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview
The Technical Specialist, COC position supports the successful operation of the Seafood Trackability Program at SCS Global Services. As a Technical Specialist you will be responsible for a mix of onsite audits of aquaculture farms along with programmatic and technical support to auditors, clients, international affiliates, and colleagues. This role combines technical expertise with field-based experience, giving you the opportunity to visit aquaculture farms, engage directly with producers, and support sustainable seafood practices both domestically and internationally.

Relevant Standards/Schemes
Aquaculture Stewardship Council (ASC) Farm
Aquaculture Stewardship Council (ASC) Feed
Best Aquaculture Practices (BAP)

Essential Duties and Responsibilities
Project Management

• Plan and carryout onsite assessments of aquaculture operations against the applicable standards
• Engage with stakeholders to explain the audit process and record and address any comments provided
• Support stakeholder engagement activities, including documenting comments and assisting in follow-up actions
• Monitor and track project progress, adjusting priorities and communicating risks to timelines or quality
• Produce and review reports, ensuring these meet ASC and BAP Standard requirements
• Serve as a point of contact for clients on routine operational and technical matters, escalating more complex issues as appropriate
• Communicate in a timely and professional manner with internal staff and external clients
• Complete clear technical audit reports with increasing complexity (expansive scope, complex industry, standard), including applicable calculations, interpretation of testing results, and research

Auditing and Technical Expertise

• Draft and submit a detailed report of audit results utilizing relevant report template
• Review and determine suitability of client’s response to non-conformities in a timely manner
• Maintain professional and technical competencies by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies
• Support technical team on technical interpretation of standards requirements, complex technical issues, and ensure consistency in interpretation among staff and contractors in consultation with the program manager
• Make routine technical contributions with oversight; escalate complex issues

Technical Review and Quality Assurance

• Perform technical review of reports submitted by other staff or contract auditors
• Participate in internal and external audit processes as required
• Support responses to non-conformities by gathering information and assisting with documentation
• Conduct Certification Decisions

Mentorship and Team Contribution

• Support program manager with initial and ongoing training for program technical staff and contract auditors
• Represent SCS at trade shows, conferences/symposiums, technical workshops, etc. in a professional manner
• Collaborate with team members and contribute to knowledge sharing

Program Quality and Innovation

• Work with the program manager in development of technical tools to support the program
• Collaborate with Standards’-owners to update and further develop standards, and associated processes and materials, as needed
• Contribute to special projects and technical initiatives as assigned

Minimum Qualifications

• Bachelor's Degree in Aquaculture, Biology, Chemistry, Food Science, Environmental Science, Supply Chain, or related field Required and
• 2-4 years relevant experience seafood processing in a Quality Assurance Function
• Fluency in English and Spanish with work experience that includes professional verbal and written communication
• Excellent time and project management skills
• Strong organization, multi-tasking, and prioritization skills
• Strong attention to detail, customer service, and teamwork orientation
• Proficient with business software including Outlook, Word, Excel, and database management
• Initiative, good judgment, and ability to work independently under pressure in a changing environment
• Ability to legally work in the US and travel domestically and internationally up to 50% as needed

Preferred Qualifications

• Recent experience in third-party auditing of seafood processing, feed, or similar standards
• Demonstrable knowledge of relevant standards and auditing procedures
• Documentation of successful training to BAP’s SPS Standard or the ASC Feed Standard
• Evidence of lead auditor training course based on ISO 19011 principles

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS Global Services as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Annual Salary
$24,000 - $38,000 USD

EEOC Statement
SCS Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.