Technical Support Agent (KR/EN speaking)

Join a Leading Sports Tech Company as a Technical Support Agent! Company: A global leader in providing real-time sports data and analytics solutions. Specializing in live feeds, odds comparison, and advanced analytics, this company powers businesses worldwide with accurate and real-time data. Position: Technical Support Agent (Hybrid) Location: Dongtan, Gyeonggi-do, Korea Salary: $40,000 - $50,000 per year What You'll Do: As a Technical Support Agent , youll troubleshoot and resolve technical issues related to sports data and analytics products. Your role will ensure smooth service delivery, high customer satisfaction, and collaboration with a global team, using your technical expertise to overcome challenges and contribute to the company's success. Key Requirements: Experience: Minimum 2 years in technical/customer support roles. Technical Skills: Familiarity with data structures like JSON, XML, and TCP/IP. Languages: Native-level Korean and proficient English for communication with the global management team. Work Mode: Hybrid (2 days in-office, 3 days remote), working from 2pm to 11pm. Join this innovative company and become part of an exciting journey in the sports tech industry! Apply now to grow your career in a fast-paced, global environment.