Technical Support Engineer

Our Story Setupad was established in 2015. The idea was quite simple - help publishers earn more from advertising by improving programmatic solutions. Our two founders, with more than 15 years of combined experience in the advertising industry, put their heads together and developed the first solution that was able to show incremental revenues. And so Setupad was established! Today, we have greatly expanded our offering in monetisation and optimisation tools for publishers. We monetise and have a direct relationship with over 500 international websites and are one of the leading scale-ups in Baltics. Responsibilities Traffic online media campaigns in ad servers’ environment; Help to overcome technical difficulties and support the implementation of Setupad solutions in publishers’ websites; Actively participate and work with developers’ team when building new tools and features for publishers; Participate in new features testings. Requirements Interest in digital advertising and willingness to acquire knowledge in ad-tech; Analytical/mathematical mindset; Customer support experience; Good knowledge in HTML, CSS, JS, PHP; Experience with most popular CMS: WordPress; Excellent problem solving and troubleshooting skills using DevTools; Ability to develop algorithms to automate different processes; Knowledge in libraries such as REACT and jQuery would be an advantage. Setupad offers: ​​Innovation possibilities within a friendly startup environment with colleagues in Riga and Vilnius; Partial remote work (1-2 days a week from the office for important meetings and gatherings); Monthly salary depending on experience, 1200-1800 EUR/net (after taxes); Resources and tools to perform your daily tasks (Macbook, AirpodsPro); Flexible working hours, possibility to start from 11 AM. The most important thing for us is to reach goals, not hours; Health insurance, covered phone bills, employee performance prizes, and paid training/industry certificates; Great team-building events and work-related events in Latvia and abroad; Possibility to work abroad for a month each year.