Technical Support Engineer M/F/X

Your key responsibilities Technical & Commercial Support Provide technical and commercial support to customers and sales colleagues. Analyze and qualify customer requirements and identify the most appropriate Socomec solutions. Advise customers on both standard and customized technical solutions. Promote Socomec products, solutions and value-added services. Defend and present technical solutions to customers through technical discussions, feasibility studies and presentations. Sales & Business Development Manage customer opportunities from initial qualification through offer submission and handover. Build and manage technical and commercial proposals in line with customer requirements and company policies. Identify new opportunities within existing customer accounts. Support pricing strategies and commercial negotiations. Maintain and update business opportunities within Salesforce CRM. Contribute to achieving sales growth and conversion targets. Collaboration & Project Management Work closely with sales, product management, technical experts and other internal stakeholders. Lead or support cross-functional improvement initiatives and projects. Contribute to continuous improvement and innovation activities. Ensure high-quality customer follow-up and proactive communication. Your profile Education & Experience Bachelor’s or Master’s degree in Electrical Engineering, Electrotechnics or a related technical field. Minimum 5 years of professional experience in a technical sales support, application engineering, field service or similar customer-facing role. Experience in electrical power distribution, switching, monitoring or energy management solutions is highly desirable. Familiarity with CRM and ERP systems. Advanced knowledge of Microsoft Office tools. Fluent Dutch (Flemish) Fluent French Good working knowledge of English #LI-CFS