Technical Support Field Engineer

Technical Support Engineer Join a leading equipment provider and be the go-to expert for customers in Germany! 🛠️🌍 As a Technical Support Engineer , you will provide pre-sales and post-sales support, ensuring customers get the most out of their equipment. Location: Berlin, Germany(Onsite/Hybrid/Remote) Employment Type: Full-time Industry: Surveying / Construction Equipment Languages: German + English 🎯 Mission of the Candidate 🔧 Provide technical support for customers before and after sales ⚙️ Conduct equipment installation, testing, demos, and troubleshooting 📚 Deliver customer training and create German-language manuals, videos, and documentation 📝 Collect user feedback and liaise with HQ for product improvement 🏢 Support local service center setup and handle minor equipment repairs 🚗 Assist the sales manager with customer visits and product certification tasks 👍 Must-have Qualifications 🇩🇪 German national, fluent in German and English 🛠️ 3–5 years of technical support / FAE experience in surveying or construction equipment 💪 Strong hands-on skills and excellent communication abilities 🌍 Willingness to travel regularly for field service 🚗 Valid driver’s license 🎁 What’s on Offer 💼 Full-time role with exposure to cutting-edge surveying and construction equipment 📚 Opportunities to train customers and create impactful technical content 🌍 Travel across Germany to work closely with clients 🤝 Collaborative, dynamic, and hands-on work environment #FieldEngineer #TechnicalSupport #FAE #Surveying #ConstructionEquipment #GermanSpeaking #CustomerSupport #PreSales #PostSales #GermanyJobs #HandsOn #Travel #Training #Documentation #EngineeringJobs Department Engineering Role Civil Engineer Locations Berlin Remote status Fully Remote Employment type Full-time Employment level Professionals About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A