Technical Writer

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and AgroScience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 37 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion; and has been among the best performing stocks in Europe over the past 20 years.

Job Title: Technical Writer

Work Location: Bangalore

Shift timings: 8.00am to 5.00pm OR 12.00pm to 9.00pm IST

Work mode: Hybrid - 3 Days office

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Job Summary

We are seeking a detail-oriented and experienced Technical Documentation Writer to join our team. The ideal candidate will have a strong background in technical writing and a passion for creating clear, concise, and user-friendly documentation. Additionally, you will oversee the implementation and utilization of learning technologies to facilitate training and education initiatives for internal teams and end-users.

Essential Duties and Responsibilities

• Develop, write, and maintain high-quality technical documentation, including user manuals, API documentation, installation guides, and release notes.
• Collaborate with business analysts, engineers, and other stakeholders to gather information and understand documentation requirements.
• Translate complex technical concepts into easy-to-understand content for various audiences.
• Ensure all documentation is accurate, comprehensive, and adheres to company standards and guidelines.
• Continuously update and improve existing documentation based on user feedback and product changes.
• Manage multiple documentation projects simultaneously and meet deadlines.
• Conduct regular reviews and edits of documentation to ensure clarity, consistency, and completeness
• Some travel maybe required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Relevant bachelor’s degree (English, Technical Writing, Communications, Computer Science, Science, or related fields)
• Proven experience as a Technical Documentation Writer or similar role.
• Impeccable writing skills with a clear, concise and engaging writing style
• Experience managing projects and/or initiatives from conceptualization to full deployment and execution.
• Familiarity with software development processes and technologies.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Must be self-motivated, dependable, trainable and a team player
• Relentless attention to detail coupled with the ability to maintain focus on the big picture
• Experience in a life sciences or testing laboratory environment desirable but not essential
• Inline and online documentation experience desirable.

Experience:

• 5+ years document writing experience or creation and delivery of in person or virtual trainings.
• Experience with Docebo, Easy Generator, Dr Explain and/or Articulate360 a plus.
  
  Knowledge
• Laboratory analytical instruments, procedures and reporting in Life Sciences with Environmental, Food & Feed, or Biopharma testing preferred
• Knowledge of LIMS systems
• Skilled with computers and laboratory software

Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Engineering, or a related discipline.