Technology Coordinator, Career Center

The Technology Coordinator supports the effective collection, organization, maintenance, and use of Career Center data and provides day-to-day technology support for the University Career Center.

The position supports Career Center and University-wide data collection initiatives, including the First Destination Survey and Summer Plans Survey; develops and maintains data collection forms and surveys; monitors data quality and records; prepares routine reports; and assists Career Center staff with data-related projects and research.

The Coordinator also provides technology support for the Career Center by assisting staff with hardware, software, equipment, user access, connectivity, audio-visual technology, and other technology needs. The position assists with technology procurement, equipment inventory, vendor communications, onboarding and offboarding, and event technology.

Working collaboratively with Career Center staff, University partners, vendors, and IT professionals, the Coordinator helps ensure that Career Center data and technology resources are accurate, accessible, reliable, secure, and responsive to staff needs. The position may coordinate and supervise student employees, temporary staff, volunteers, or other project contributors as appropriate.

Technology Support & Troubleshooting

• Provide day-to-day technology support to Career Center staff and assist with the resolution of hardware, software, connectivity, and equipment concerns.

• Serve as a primary point of contact for routine technology questions and appropriately escalate complex issues to University IT or other technical partners.

• Troubleshoot desktop computers, peripherals, printers, mobile devices, network connectivity, audio-visual equipment, and other technology.

• Assist staff with Microsoft Office, Adobe Creative Cloud, Zoom, Android, iOS, and other commonly used applications and platforms.

• Assist with technology account setup, user access, permissions, and other technology needs associated with employee onboarding and offboarding.

• Coordinate with University IT partners regarding Active Directory, Group Policy, endpoint administration, network issues, IT security, and other enterprise technology needs.

• Assist with SaaS applications and other technology platforms used by the Career Center, including routine access, troubleshooting, and user support.

• Maintain documentation related to technology procedures, troubleshooting, equipment, user access, and frequently requested support.

• Maintain an accurate inventory of Career Center technology equipment.

• Assist with procurement, deployment, replacement, transfer, and surplus of technology equipment.

• Assist Career Center staff in identifying technology needs and evaluating potential technology solutions.

• Communicate with technology vendors regarding routine product, service, support, and equipment issues.

• Assist with technology-related purchasing processes and documentation.

• Help monitor equipment and technology resources to identify maintenance, replacement, or upgrade needs.

• Promote appropriate technology security practices and assist with resolving security and access concerns.

• Coordinate with the Coordinator, Administrative Operations, regarding the administrative aspects of technology-related purchasing, contracts, invoices, equipment, and staff transitions.

Data & Survey Support

• Support Career Center data collection, organization, maintenance, and reporting processes.

• Coordinate administrative and technical aspects of major data collection initiatives, including the First Destination Survey and Summer Plans Survey.

• Develop, program, test, and maintain data-entry forms, Qualtrics surveys, and other data collection instruments.

• Assist Career Center staff with the development and implementation of surveys and other data collection activities.

• Monitor data for accuracy, completeness, consistency, and appropriate documentation.

• Maintain organized records and documentation related to Career Center data collection activities.

• Prepare routine reports, spreadsheets, data summaries, and other materials requested by Career Center staff and leadership.

• Partner with career professionals to respond to data requests and support data-related projects.

• Assist with research projects by gathering, organizing, documenting, and presenting information.

• Conduct benchmarking research and gather information from peer institutions and University sources as requested.

• Support required data submissions and help ensure that deadlines are met.

• Support Extract, Transform, and Load (ETL) processes and related data-management activities.

• Assist with maintaining data documentation and appropriate data access and security practices.

• Support the development and maintenance of data-related resources within the Career Center Hub.

• Provide basic training and guidance to staff and student employees on applicable data collection systems and procedures.

• Coordinate and monitor data-related work assigned to student employees, temporary staff, volunteers, or other project contributors.

• Assist Career Center staff in identifying opportunities to improve data collection processes, documentation, and accessibility.

• Event & Project Technology Support
• Support technology requirements for Career Center meetings, programs, and events in partnership with the Events Team.

• Assist with audio-visual, presentation, connectivity, Zoom, and other technology needs for events.

• Set up, test, troubleshoot, and break down technology before and during events.

• Assist Career Center staff with technology preparation for presentations, meetings, workshops, and other programs.

• Coordinate technology-related tasks for projects, including timelines, communication, documentation, and follow-up.

• Develop basic technology guides and resources to help Career Center staff use systems and equipment effectively.

• Assist with implementation of new or updated technology resources and communicate changes to affected staff.

• Participate in projects that improve the accessibility, reliability, usability, and sustainability of Career Center data and technology resources.

• Perform other duties as assigned in support of the mission and strategic priorities of the UVA Career Center.

Minimum Qualifications 

• Education: Bachelor's degree required; may consider combination of relevant experience, education, certification(s) in lieu of degree.

Preferred Qualifications 

: 

• Bachelors degree preferred
• Previous experience working in higher education, preferably within student affairs, career services, student employment, or a student support environment
• Hands-on IT help desk or end-user support experience in an enterprise environment (Intune or Jamf experience ideal)
• Experience with audiovisual and event technology (Zoom meetings, hybrid event setup, conference room systems)
• Experience supporting data collection, cleaning, or reporting in a higher education setting
• Strong documentation, training, and customer service skills

Physical Demands 

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Salary Range

The anticipated hiring range is $26.44 - $27.88 hourly ($55,000 - $58,000 annualized), commensurate with education and experience. 

Position Type & Work Location 

• This is a non-exempt-level, benefited position. Learn more about UVA benefits.
• This position is based in Charlottesville, VA, and is eligible for a hybrid schedule, in accordance with UVA’s remote work guidelines. 

About UVA and the Community 

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA. 

Application Timeline 

Application review will begin November 4, 2026 . The position will remain open until filled.

Additional Requirements  

• Background checks will be conducted on all new hires prior to employment. 
• This position will not consider candidates who require immigration sponsorship now or in the future. 

How to Apply  

Please apply online, by searching for requisition number R0088354. Internal applicants may search and apply for jobs on the UVA Internal Careers website. Complete an application with the following documents:   

• Resume  

• Cover Letter 

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF.   Applications without all required documents will not receive consideration. 

Reference Check Process  

Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.  

Contact 

• For questions about the application process, please contact Melanie Sponaugle, unw5dq@virginia.edu.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.