Technology Partnerships Manager (US/Canada)

Technology Partnerships Manager (US/Canada) About Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role As Technology Partnerships Manager, you will manage and grow an assigned portfolio of technology partners while identifying and recruiting new partners that address product and ecosystem gaps for Dotdigital globally. You will build deep partner relationships, create joint go-to-market plans, generate commercial opportunities, and work cross-functionally with Sales, Marketing, Product, and Customer Success to maximize the value of our technology ecosystem. A key part of the role is evaluating potential integration partners. You will identify platforms that strengthen Dotdigital’s offering, influence partners to build integrations with Dotdigital where appropriate, or develop compelling business cases for Dotdigital-built integrations. Location To support close collaboration with our technology partners and enable regular participation in key partner and industry events, this role must be based in, or within reasonable commuting distance of, one of the following metro areas: New York City Metropolitan Area Austin, Texas Chicago, Illinois Los Angeles, California San Francisco Bay Area, California Travel of up to 25% may be required to meet with partners and attend relevant industry events. What You’ll Do Manage and Grow Existing Partners Manage an assigned portfolio of technology partners across areas such as CRM, CDP, martech, ecommerce, nonprofit, sports, education, and B2B. Build and maintain strong senior-level relationships with partner stakeholders. Develop and execute joint business plans that include co-selling, co-marketing, enablement, and business development activity. Drive partner engagement, integration adoption, referral opportunities, and pipeline contribution. Enable partner teams through presentations, demos, training, and clear articulation of Dotdigital’s value proposition. Act as the internal advocate for assigned partners, collaborating with Sales, Marketing, Product, and Customer Success to deliver shared outcomes. Support partners in progressing through Dotdigital’s partner program tiers. Expand Dotdigital’s Technology Ecosystem Identify, qualify, and recruit technology partners that address strategic product gaps and strengthen Dotdigital’s global ecosystem. Assess prospective partners based on customer demand, strategic fit, commercial potential, and integration value. Build relationships with prospective partners and communicate the value of partnering with Dotdigital. Influence partners to build integrations with Dotdigital when this is the best route to market. Create clear internal business cases for Dotdigital-built integrations when that approach provides greater customer or commercial value. Work with Product and other internal stakeholders to help prioritize integration opportunities and inform the product roadmap. Drive Commercial and Market Impact Generate new sales-qualified opportunities (SQOs) through partner referrals and joint activity. Influence active sales opportunities by bringing relevant partners into customer conversations. Coordinate joint campaigns, content, integration launches, webinars, roundtables, case studies, and events. Represent Dotdigital at industry events and build relationships with current and prospective partners. Share market, customer, and partner insights to improve our joint value proposition, partner strategy, and market positioning. Monitor partnership performance and use data to identify opportunities for growth and optimization. About You You are a proactive, commercially minded partnerships professional who enjoys building relationships, solving customer and product challenges, and creating measurable value through technology ecosystems. Experience and Skills 4–5+ years of experience in technology partnerships, SaaS partnerships, channel sales, business development, or martech sales. Experience managing strategic technology partners and developing new partnership opportunities. Established relationships and a strong network within one or more relevant technology ecosystems, such as ecommerce and retail, nonprofit, sports, education, hospitality, or B2B commerce, with the ability to leverage those connections to identify and develop new partnership opportunities. Demonstrated ability to build senior-level stakeholder relationships and influence internal and external teams. Experience creating and executing joint go-to-market plans, including co-selling and co-marketing initiatives. Strong commercial acumen, with the ability to identify opportunities that drive pipeline, revenue, and customer value. Experience assessing integration opportunities, developing partnership business cases, and/or working closely with product teams is highly desirable. Excellent written, verbal, presentation, and relationship-management skills. Native-level English proficiency; additional languages, including Dutch, French, Spanish, or Swedish, are a plus. Attributes Collaborative, curious, and motivated by shared success. Organized, detail-oriented, and comfortable managing multiple priorities. Confident working in a fast-paced environment and making sound decisions under pressure. Coachable, open to feedback, and committed to continuous learning. A self-starter with strong ownership, follow-through, and a passion for building a long-term career in partnerships and channel sales. Interview Process 15min Screening Call with Team Talent 45min interview with Head of Partnerships, Americas 30min interview with Global VP, Partnerships 45min interview with Partnerships Manager and Sales Manager 1.5 hour presentation with Head of Partnerships, Americas & Global VP, Partnerships Some of Our Global Benefits Commission & bonus opportunities Annual leave that increases with service + option to buy more Additional paid wellbeing days + annual wellbeing reward Christmas office shutdown (extra time off) Enhanced parental leave & family support policies Employee recognition & reward schemes Referral bonuses & long-service rewards Authenticity in Our Hiring Process At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews. We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight. DEI commitment As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you. Legal statement No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law. Department Partnerships Locations New York, California, Illinois, Texas Remote status Fully Remote New York California Illinois Texas Workplace & Culture It all started in a pub in Croydon, UK – we even have the original tables and stools in our London Bridge HQ. Today, we’re a growing global business with 350+ employees and counting. So if you’re interested in becoming part of the dotfamily there may be an opportunity for you. About Dotdigital Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. Founded in 1999 Co-workers 400+ Applicant tracking system by Teamtailor