Telemarketing Specialist

Company Description

DonJed Energy delivers efficient, sustainable solar solutions supported by expert installation and maintenance services. The organization is committed to helping communities reduce energy costs and dependence on non-renewable power sources.

Role Description

The Telemarketing Specialist contract role is a remote position responsible for engaging prospective and existing customers via phone and digital communication channels. Daily tasks include making outbound calls, following up on inquiries, qualifying leads, and presenting solar products and services in a clear and compelling manner. The role involves maintaining accurate records of interactions, updating customer information in CRM tools, and scheduling appointments or consultations for the sales team. The Telemarketing Specialist will collaborate with sales and customer service teams to support campaigns, respond to basic customer questions, and ensure a positive experience throughout the engagement process.

Qualifications

• Candidates should possess strong Lead Generation and Sales skills to identify prospects, nurture interest, and convert opportunities.
• Candidates should possess excellent Communication skills, including clear spoken and written communication, active listening, and professional phone etiquette.
• Candidates should possess proficiency with CRM or contact management software, basic computer literacy, and the ability to learn new tools quickly.
• Candidates should possess a goal-oriented mindset, resilience in high-volume calling environments, and the ability to work independently in a remote setting.
• Candidates should possess prior experience in telemarketing, or sales support; experience in the energy or solar sector.