Telephone Sales Representative - Initial Hygiene

Are you the person in your friend group who can talk to anyone? Are you looking for a role where your energy and organisation skills actually pay off?

Rentokil Initial is seeking a motivated Telephone Sales Representative to join our Products Team in our Mount Wellington office. This is a fantastic opportunity for someone who loves helping customers and enjoys a good, fast-paced workday and is looking to build a career in sales.

In this role, you'll focus on selling daily hygiene consumables such as toilet paper, hand towels, soaps, sanitisers, and essential office supplies. You will partner with business clients across Auckland and New Zealand to ensure they maintain consistent inventory, prevent stockouts, and achieve seamless, hassle-free facility management.

The purpose of this position is to:

• Manage a high volume of phone and email communication, building strong relationships with our customer accounts.
• Provide excellent customer service on every inbound call and proactively identify sales opportunities through outbound campaigns.
• Manage the day-to-day administration requirements of your customer whilst ensuring customer issues are resolved.
• Planning and organising yourself and others to be responsive and be able to adapt to customer requests quickly and effectively as well as driving consistent service delivery performance.

The ideal candidate must have:

• Demonstrable and proven call centre/telesales customer service skills.
• The ability to build long-term internal and external relationships.
• Excellent interpersonal skills.
• Attention to detail and problem-solving skills.
• Ability to manage multiple and competing priorities.

What we offer:

• Up to 2 days working from home once you’re up to speed.
• Work-life balance while being part of a respected and stable brand.
• Comprehensive training in our products, services and safety practices.

Candidates must hold permanent full working rights in New Zealand. Preferred applicants will undergo standard pre-employment checks, including medical assessments, reference checks, and criminal history verification, adhering to Rentokil Initial standards.

About us:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 63,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.

We hold strong to our values of Relationships, Teamwork, Service and Responsibility. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.