Job Description: Telesales Agent

Department: Sales

Location: Jeddah, Saudi Arabia / Remote if needed

Reports to: Sales Manager

Key Responsibilities

Make outbound calls to potential clients to introduce SmartBase's services and products (e.g., Odoo systems, software development, cybersecurity, cloud hosting, infrastructure management).
Clearly present the benefits of Odoo ERP and tailor solutions to fit client needs.
Follow up with leads and convert them into qualified opportunities or closed deals.
Use Odoo CRM to log all calls, update lead status, and maintain accurate records.
Collaborate with marketing, sales, and technical teams to deliver integrated solutions.
Achieve assigned monthly and quarterly sales targets.
Prepare regular reports on sales activity, call performance, and campaign success.

Qualifications And Requirements

Proven experience in telesales, preferably in IT or ERP-related services.
Solid understanding of ERP solutions, especially Odoo.
Excellent verbal communication and persuasive skills.
Familiarity with CRM tools (Odoo CRM preferred).
Ability to work in a team and meet deadlines under pressure.
Fluency in Arabic; good communication skills in English.

Telesales Agent

Telesales Agent

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