Telesales (Internship)

Company Description AZAR is a design-focused company driven by creative, passionate innovators who are dedicated to visual storytelling. The team collaborates closely with strategy departments to ensure that every project aligns with the client’s overall vision and objectives. Known for its experimental approach, AZAR explores, breaks, and reassembles ideas to create clear, impactful directions for brands. The company works across digital platforms and branded experiences, with a strong connection to pop culture and contemporary trends, offering applicants a dynamic and creative environment.
Role Description This is an internship role for a Telesales Intern in a hybrid work arrangement based in Cairo, Egypt, with some work-from-home flexibility. The intern will conduct outbound and inbound calls to prospective and existing clients, introduce AZAR’s services, and support the sales team in generating and qualifying leads. Day-to-day tasks include explaining offerings clearly, answering customer inquiries, documenting interactions in relevant systems, and following up to maintain relationships and support conversion. The intern will also assist in basic customer support activities, participate in sales-related training, and collaborate with team members to improve scripts and communication techniques.
Qualifications

• Strong Customer Service and Customer Support skills, with the ability to handle inquiries and resolve basic issues professionally.
• Clear and confident Communication skills, both verbal and written, suitable for phone-based interactions.
• Interest or foundational skills in Sales, including lead generation, upselling, and relationship building.
• Willingness to participate in Training and continuous learning to improve telesales techniques and product understanding.
• Ability to work in a hybrid environment in Cairo, Egypt, managing both in-office and remote responsibilities effectively.
• Basic computer literacy and familiarity with CRM tools or call logging software is an advantage.
• Strong organizational skills, reliability, and a proactive attitude toward meeting targets and deadlines.
• Previous internship or part-time experience in customer-facing roles is a plus but not required.